George Aguilar Gavanes

GEORGE GAVANES SALES ACCOUNT MANAGEMENT EXPERT |BUSINESS DEVELOPER I PRODUCT MANAGER Progressive Sales Account Management Professional with 18 years of experience, in Sales Management has allowed me to successfully drive revenue for clients across multiple industries. Through my leadership, I have been able to develop effective strategies that have resulted in increased sales and higher customer satisfaction. My proven track record of success makes me the ideal candidate to help your company reach its goals Resourceful, proactive "Business Evangelist," equipped with managerial & leadership strengths to solve specific and measurable needs through sales operations and business generation functions. Expertise in monitoring high-quality customer experience elevating customer satisfaction while adhering to SLAs. Take incredible pride in creating a cohesive company culture of "We" that encourages teamwork, rewards performance, and motivates employees toward a joint mission and cause of action, even under challenging settings when the odds of success seem low; proven ability to develop organizational capabilities and maturity from the inception stage. Leveraged entrepreneurial drive in designing powerful go-tomarket strategies, fostering partner relations, and harvesting untapped business opportunities in charged settings. KEY SKILLS  Exceptional understanding of the bigger picture of the client’s needs and business specific by thoughtful analysis and effective questioning.  Experience in leading & directing multitasked teams in customer service, managing pre & post-sales activities, effectively implement collaborative selling with customers and collaboration with internal team. Well-regarded Leader; delivered results in growth, revenue, operational performance, and profitability.  Excellent customer service skills with a track record of achieving the highest customer satisfaction; the merit of setting high service standards and procedures to enhance customer experience.  Excellent reputation for resolving queries, rendering inbound/outbound call support, improvising client satisfaction, and driving  overall operational improvements.  AREAS OF EXPERTISE Client Relationship Management   Entrepreneurship  Payment Collection  Team Management   Market Research / Assessment  Turnaround Management  Administrative Functions Strategic Planning  Revenue Expansion  Cost Optimization   ACADEMICS  Bachelor of Science in Electrical Engineering from Mapua Institute of Technology in 1996  Recently enrolled as Data Analyst at Refocus (on-line)  Client Servicing  Business Transformation  Budgeting Management  Negotiating Win-Win Solutions  Customer Trends Mana CAREER HISTORY SALES CONSULTANT/FREELANCE SALES WITH SGC-7 December 2019 up to present PRODUCT HANDLE Design and built of electrical and mechanical system, HVAC, plumbing and fire protection. Supply and delivery of electrical and mechanical products. KEY RESPONSIBILITIES  Analyze market trends and discuss it with SGC-7 management on how SGC-7 company can cope up on the market trend based on SGC-7 capability and resources   Contribute to the company's goals and objectives and expand market share, customer satisfaction, and productivity performance.  Ideate and deploy quarterly and annual plans, programs, and policies for company managers; backing all cross-company sales objectives such as budgets preparation, forecasting of sales targets, and so on.  Led the development and roll-out of standard processes across the various sales companies and service units in terms of the revenue generation processes – from Go/No Process until Order Fulfillment. COUNTRY SALES MANAGER WITH NIDEC CONTROL TECHNIQUES December 2018 to November 2019 PRODUCT HANDLE Medium and Low Voltage Variable Frequency Drives, Softstarters and Motors KEY RESPONSIBILITIES  Research market trends and analyze competitor performance to develop effective sales strategies.  Book and attend business meetings with potential clients  Implement new sales strategies and techniques and provide training to new partners regarding in Nidec product offering.  Work in line with KPIs and targets set out by Superiors  Manage all contracts and paperwork associated with deal/sale.  Manage partners performance, and set targets and goals.  Conduct bi-monthly and quarterly review with customers to check projects needs and support in order to get the order.  Consolidate and monitor pipeline MAJOR ACHIVEMENTS  Successfully appoint 2 partners with initial orders of 6 million each.  Successfully appoint 3 system integrators PRODUCT SPECIALIST WITH SIEMENS INC. September 2016 to November 2018 PRODUCT HANDLE Control Products KEY RESPONSIBILITIES  Lead demand-generating marketing activities in the assigned market for the assigned product specialty.  Book and attend business meetings with potential clients  Supports initiatives that ensure product profitability. · Achieves product growth targets in the assigned geography or account base. · Maintains high customer satisfaction ratings that meet company standards  Assesses market competition by comparing the company's product to competitors' products.  Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders. MAJOR ACHIVEMENTS  Successfully Increase sales to 150%  Restructuring of Siemens Partnership from 12 partners to only 3 Major partners.  Successfully launch and implement SECOND TIER DISTRIBUTION program. Appoint 15 Dealers/Resellers  Successfully grown the following assign account; Distributor, Panelbuilders, System Integrators, Consultant and Designer And contractors SENIOR SALES ENGINEER WITH P.T. CERNA April 2012 to September 2016 PRODUCT HANDLE Allen Bradley Automation and Power Products, Instrumentation Products (K-TEK, M-tech, Dynasonics, M-System, Badge Meter), Emerson Network Power, Panduit, Flowserve). KEY RESPONSIBILITIES  Prepares price quotation according to approved prices, items and technical specifications, negotiates terms and conditions of payment, discounts, guarantees and warranties, deliveries.  Follows up sales negotiations and discusses progress with the superior until the consumption of the sales, review contracts for signature of customers, prepares sales order and direct orders upon customers issuance of purchase order.  Process accreditation with customers  Conduct product and technical presentation.  Assist company in the collection of receivables  Provide needed technical and product information to customers and end-user  Help mediate issues and concerns where the interest of our Principals is affected. Performs related duties and special projects Assigned. MAJOR ACHIVEMENTS  First Sales Engineer at P.T. Cerna to sell Four (4) Medium Voltage Variable Frequency DrivePF6000 of Rockwell Automation to San Miguel Corporation (First in Asia Pacific) - Able to convinced customer to use Allen Bradley MV VFD as part of customers energy management solution by providing them calculations of energy consumption of a motor using VFD against using conventional DOL starters.  Able to maintain customers relationship from my previous company and convinced them to use PT Cerna products. TECHNICAL ACCOUNT SUPERVISOR WITH SIEMENS October 2010 to April 2012 PRODUCT HANDLE Low Voltage Products, Control Products, Busway and Building Automation Products. KEY RESPONSIBILITIES  Prepares price quotation according to approved prices, items and technical specifications, negotiates terms and conditions of payment, discounts, guarantees and warranties, deliveries.  Follows up sales negotiations and discusses progress with the superior until the consumption of the sales, review contracts for signature of customers, prepares sales order and direct orders upon customers issuance of purchase order.  Process accreditation with customers  Conduct product and technical presentation.  Assist company in the collection of receivables  Provide needed technical and product information to customers and end-user  Help mediate issues and concerns where the interest of our Principals is affected. Performs related duties and special projects Assigned.  Conduct bi-monthly and quarterly review with customers to check projects needs and support in order to get the order.  Consolidate and monitor pipeline  Successfully covered the following assigned account Partners, System Integrators, Designer and Consultant and Contractors MAJOR ACHIVEMENTS SALES ACCOUNT SUPERVISOR WITH SCHNEIDER ELECTRIC PHILS. INC. January 2005 to September 2010 Growth Path:  Oct' 2005-Jul 2008 : Account Manager  Aug 2008 -Sept 2010: Account Sales Supervisor Account Manager PRODUCT HANDLE Automation Products, Power and Control Products KEY RESPONSIBILITIES  Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.  Acquiring a thorough understanding of key customer needs and requirements.  Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.  Conduct product and technical presentation.  Assist company in the collection of receivables  oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.  Classifies and develop present and potential customers Classifies and Develop Potential Customers by; Reviewing and Analyzing Customer History Studying Customers Evaluation Form Analyzing customer sales/promotion efforts. Studying customers various references and industries coverage. a. b. c. d. MAJOR ACHIVEMENTS  Initiate the standardization of duplex and triplex pumping controller for PUMP OEM using PLC, VFD and Softstarters with collaboration With Product Application Engineer (for technical matters) and Product Manager and Logistics (for product availability).  Successfully keep existing 20 OEM customers and add additional 15 OEM customers by converting them to Schneider products.  Led the “market study” on business potential of local Original Equipment Manufacturers and deployed dedicated resources to cover the accounts which resulted in an increase in turn-over of more than 300% from 2006 to 2007. Account Sales Supervisor PRODUCT HANDLE Automation Products, Power and Control Products KEY RESPONSIBILITIES  Managed a staff of 4 highly motivated engineers through 3 direct reports.  Acquiring a thorough understanding of key customer needs and requirements.  Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.  Successfully covered Oil and Gas, Water and Mining Account. ELECTRICAL COST ESTIMATOR WITH DIVISION 16 August 1996 to November 2004 PRODUCT HANDLE Low, Medium and High Voltage Products, Switchgear MV and LV, Panelboards, MCC and Control Products of Schneider Electric.. KEY RESPONSIBILITIES  Handle Company’s Distributors such as DCPI, Polyelectra and Macro Power  Take-off of material needed in the bid;  Prepare technical specification and price inquiries to the principal;  Preparation of bid offer and technical specification of each equipment to be offered;  Qualifying new parts and components to be used on projects (this includes part sourcing from local/foreign suppliers);  Arranged, booked and monitor the status of orders to our principal;  Providing sales support to sales personnel. MAJOR ACHIVEMENTS  Successfully handles 2 (two) departments divisions, Industrials and Commercials division to cost estimates the Sales Engineers Project requirements.   Successfully handles resellers requirements Also responsible for Cost Improvement Program (Value Engineering) activity in the company, the task includes; o Technical negotiation with new suppliers(globally) for much cheaper components to be used in project; o sourcing out different electrical suppliers to improve project cost.  Successfully won big projects like; o Philam Project (HV and LV Transformers, MV and LV Switchgears and Transformers) o Citibank Projects (Busway System, HV and LV Transformers, MV and LV Switchgears and Transformers) o Uniwide Sales Project (HV and LV Transformers, MV and LV Switchgears and Transformers  TECHNICAL SKILLS  MS Office (Word, Excel, PowerPoint, Outlook Express)  Internet Applications  Knowledgeable in CRM Sales Tools PERSONAL SNIPPETS Date of Birth: February 26, 1973 Languages Known: English, Filipino & Chavacano Cellphone #: - ; - Email Add:-