Geoniel G Abarrondo

GEONIEL GALVE ABARRONDO.  Unit 208 Ros Amaflor Tower Maceda St. Sampaloc Manila Mobile Phone Number:- E-Mail Address- ----------------------------------------------------------------------------------------------------------------------------   Career Profile:           An extremely driven, dynamic and professional representative with diverse knowledge in communicating and handling people. I am certainly applying as a customer service representative     Professional strengths:   · Goal oriented and ability to achieve sales targets. · Ability to carry out tasks in accordance with applicable laws and policies f the organization. · Possess excellent verbal and written communication skills. · Ability to maintain and establish good relationship with team members and peers across departments. · Possess good monitoring and supervisory skills. · Ability to explain a variety of instructions furnished in diagram, oral, written or schedule form. · In-depth knowledge of sales principals and techniques. · Organizational skills and customer service orientation.       Technical Skills:   · Ability to operate major software applications: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook Express. · Familiar with hardware tools like servers, printers, VoIP, networking and Telecommunications devices.         Working Experience:       June 2015 – December 2016                           SITEL Philippines                                                                              Ortigas Pasig City                                                                     Customer Care Representative                 Almost two years of handling different retail programs. A year in a program based in The US and were able to be part of the escalation team handles customers asking for supervisor and applied for CSR II and blessed to be endorsed to pioneer a new retail program based in the UK and handled the program for a year and got another opportunity from the other company.       February 2017 – August 2017                             Convergys Eton Cyberpod 3 QuezonCity Financial Analyst Support                                                   Soft of a new playground for me since I was used in dealing retail programs and now a financial account, quite challenging but I did conquer my fears and weaknesses. Stayed in the company for six months and found out Telus and decided to my career path with one of the outstanding BPO companies in the Philippines.   October 2017 – August 2018                              Telus International                                                                   McKinley Exchange Makati City                                                                   Technical Support II                                                   A whole new world again, I think I’m really into challenging myself my capabilities and wanted to see how far I could get. With Telus International I basically supported an email service provider in The US and gained necessary knowledge and experience event tried to apply as a team manager but didn’t make due to some circumstances.                                                       EDUCATIONAL ATTAINMENT:     Baliuag University Baliuag Bulacan -     Bajet Castillo Memorial High School Pulilan Bulacan-     Sta. Barbara Elementary School Baliuag Bulacan-       PERSONAL PROFILE:   Nickname       :          Barbie/Coco Sex                :          Male Civil Status     :       Single Age                :           24 Date of Birth   :           September 18, 1995 Place of Birth  :           Baliuag Bulacan Height             :           5’6” Weight            :           150 lbs. Nationality       :           Filipino Religion           :           Protestant  Character Reference: Jenny Grace Advincula. HR Manager – Michael Ruiz Event Styling - – Manila Mario Lucero. Team Manager – Telus International- – Manila Ronmar Olarte. Team Manager – JP Morgan Intl- – Manila Jitt Pascual. Executive Assistant – Casa Luxia - – Manila