Geo Lourdes Teves

Customer service is my passion and excellence is my core value. Leave the customer support to me so you can just focus on innovating your business.

And why look for a separate VA to do your administrative work and creative designs when I can also provide you with the same level of expertise at a lower cost?

With my 7 years of client interface and back-end support experience, I can help you:

• Support your customers may it be via live chat, email, and phone calls.
• Create Quality Guidelines for your customer service and sales calls.
• Evaluate calls and ensure quality is being adhered to.
• Transcribe your calls or any videos/audios into documents that you can use.
• Manage and market using Social Media. Proficient in Hootsuite.
• Create and edit your website via WordPress.
• Manage and market using Email. Proficient in Mailchimp.
• Manage your calendar, book/organize travels and meetings.
• Create and edit photo, logo, and video via Adobe InDesign, Illustrator, Photoshop and Da Vinci Resolve.
• Create presentations and do research.
• Manage your Client Database. Proficient in several CRMs (Salesforce, Insightly, and Zoho).
• Enter data in Excel and a lot more.

Should you wish to work with a creative, enthusiastic, customer-centric, results-driven and reliable individual with an entrepreneurial mindset, get in touch and let's start collaborating!