Genny Rose Divino

Genny Rose N Divino--CAGAYAN DE ORO CITY, X 9002 SUMMARY I would like to work full-time for a prestigious firm that will let me showcase my abilities and professional skills. I also want to work for a stable and rewarding environment where I can be trusted with difficulties and duties in any multitasking job. SKILL • • • • • • • • • • • • • Microsoft Power point and MS word Sales and Marketing Problem Solving Refund and exchange processing Complaint handling Credit and cash transactions Cash management Order packing Cash handling policies POS Systems Payment Processing Computer Basic Skills Sales Encode EDUCATION 2018 Cagayan de Oro College PHINMA Puerto Campus CAGAYAN DE ORO CITY - PUERTO Diploma of Higher Education: BACHELOR OF SCIENCE in BUSINESS ADMINISTRATION major in FINANCIAL MANAGEMENT *[Degree] Graduate 2012 Villanueva National High Scholl | Villanueva Misamis Oriental High School Diploma LANGUAGES English, Native Hobbies and interests • • • Badminton Volleyball Dancing References • Iglecerio Arias Divino jr- IT Specialist • Jushel Cabarles- Accounting Staff Working Experience 06/2018 – 06/2019 DIY Cashier Wilcon Depot Under Triple E Agency | CAGAYAN DE ORO CITY, Philippines • Handle cash, credit, and debit transactions with customers. • Scan goods, ensure pricing is accurate, and issue receipts. • Process refunds and exchanges according to store policy. • Maintained clean, tidy and organized checkout areas. • Answer customer inquiries and provide excellent customer service. • Balance the cash register at the end of the shift. • Assist with inventory and stocking shelves as needed. • Packed purchased items properly to prevent damage to delicate products. 05/2015 – 07/2015 Front Desk Cashier Jollibee Centrio, Ayala Mall 2nd Floor | CAGAYAN DE ORO CITY, philippines • Greet customers promptly and courteously. • Take customer orders accurately, offering menu information and suggestions. • Process cash, credit, and debit card transactions efficiently and correctly. • Ensure orders are prepared correctly and delivered promptly. • Address and resolve all customer inquiries and complaints professionally. • Maintain cleanliness and organization of the cashier area and dining space. • Assist in restocking supplies and inventory management. • Collaborate with kitchen staff and other team members for smooth operations. 08/2024 – Present Sales Encoder CGKL/CKL, Gusa Old Road 9000 | CAGAYAN DE ORO, Philippines • Filing of papers, documentation, submission of reports day to day, and maintaining the database base update. • Organize docx. /Documents and maintain files ensuring all records are up-to-date and easily accessible to online system. • Perform regular data entry tasks, including updating information, creating new records, and deleting obsolete ones. • Assist the team in their day-to-day function. • Performs duties as a lead worker and operates data encoding equipment to encode data into computer files for later retrieval or immediate processing.