Gennelyn Cruz

 Cruz, Gennelyn Gevero 6843B Sto. Niño st. Maligaya Park Caloocan City | --Objective Proactive and efficient Business Management graduate looking for an Administrative position where I can utilize my strong administrative and clerical skills to provide effective support to executives within the company. Education bSBa management | - | university of caloocan city Skills & Abilities Management Critical thinking, decision making and problem solving skills. Ability to initiate/manage cross-functional teams and multi-disciplinary projects. Communication Excellent communication skills. Experience Receptionist | ama panay | MAy 11, 2016-March 02,2018 Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls .Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).Provide basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).Order front office supplies and keep inventory of stock. Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical duties such as filing, photocopying, scanning, transcribing and faxing Operation asst. | ama panay | march 02-may 10, 2016 Assist branch concerns. Perform clerical and administrative task. cashier | Ace Hardware Phils. Inc. | may 2015-oct 2015 Handle cash transactions with customers using cash registers. Scan goods and collect payments Issue receipts, refunds, change or tickets. Redeem stamps and coupons, Make sales referrals, cross-sell products and introduce new ones. Resolve customer complaints, guide them and provide relevant information. Greet customers when entering or leaving establishments. Maintain clean and tidy checkout areas. Keep reports of transactions. Bag, box or wrap packages. Pleasantly deal with customers to ensure satisfaction. staff clerk | office of the ombudsman | june 2013-feb, 2015 Checked and reviewed books of account, Analyzed individual subsidiary ledgers of member. File documents, maintained computer based files, Created Vouchers and Checks for Refund of their Contribution and conducted Basic Bookkeeping. marketing staff | bank of commerce | march-august 2012 Operated computer program included, Scanned signature cards attached to book of signatory, file and encode documents. Conducted and organized Pre departure orientation seminar, Marketing and processed OFW savings account is included, Created CIF with 99 accounts. office secretary | r911 security force inc | OCTOBER-DECEMBER 2012 Operating computer base program, organized orientation for new employee, handle phone calls, Open, sort and route mail, answer correspondence and prepare outgoing mail and Performed general clerical duties but not limited to photocopying, faxing, mailing and filing. Conducted basic bookkeeping, prepare payroll and created pay slips. general clerk | metrobank head office | feb-august 2011 Conducted initial screening, interview and examination, created payroll, and handled phone calls: direct and local calls, Filed and encoded variety of documents especially the 201 files of the security guards and operated office equipment’s such as photocopiers and scanners, fax machines and computer. Personal Data Age: 28 years old Birth date: October 14, 1989 Birth Place: Tapaz, Capiz Height: 5’2 Weight: 100 lbs Civil status: married Citizenship: Filipino Religion: Roman Catholic Character reference Upon request