Genna Faith S. Ruelan

G E N N A F A I T H R U E L A N VIRTUAL ASSISTANT ABOUT ME I am a hard-working, self-motivated, and organized individual with experience in production engineering, production planning, customer service, and as a Virtual Assistant, who can thrive and learn in a new environment. Looking for a challenging environment to fulfill the role of a virtual assistant in order to execute administrative tasks. I've done my previous works with 100% client satisfaction as giving the best client satisfaction is my passion. I'm a great package as I learn quickly, great manager of time, attention to detail, aim to always deliver a job well before the deadline, and have a lot of services to offer at a onetime investment. EDUCATION UNIVERSITY OF SAN JOSE-RECOLETOS 1994 - 1999 | Bachelor of Science in Industrial Engineering SAINT ALPHONSUS CATHOLIC SCHOOL- | Secondary Education EXPERIENCE - DOUBLEMAP INC. OPERATIONS VIRTUAL ASSISTANT SKILLS Email Management Calendar Management Appointment Settings Google Drive Management Filing and Data Archiving Document Conversion Data Entry Basic Photo Editing MS Office works CONTACT (- -- Tasked to manage and organize emails, calendars, appointments and Expensify reports of five managers in Operations. Tasked to organize managers' Trello board in order to help them respond quickly to business and customer requirements and outstanding issues. Organization of files and managing a number of different tasks in an organized way. - LEAR CORPORATION PLANNER AND CS OFFICER FOR NISSAN Analyze and review the master production schedule based on customer order and ensure those customer requirements are supported.. Ensure compliance with production schedules to support 100% on-time delivery. Communicate effectively and efficiently to customers, initiates shipment request, ensure compliance and on-time shipment delivery of products. G E N N A F A I T H R U E L A N VIRTUAL ASSISTANT EXPERIENCE - DEDON MANUFACTURING INC. LEAD CUSTOMER SERVICE OFFICER SOFTWARE & COMPUTER SKILLS OFFICE APPLICATIONS Microsoft Word Microsoft Excel Power Point Adobe Acrobat Google Docs Google Sheets Google Slides Google Calendar COMMUNICATION Outlook GSuite Slacks Hangouts Skype Zoom SOCIAL MEDIA TOOLS Facebook Instagram Linkedin Twitter OTHER TOOLS Trello Asana Expensify Familiarity with Quickbooks Familiarity with Salesforce DocHub Amazon Receive orders from the customers/sales representative covering entire United States, Germany, Spain and Italy. Cater quick response and provide accurate answers to customer queries Communicate effectively and efficiently to customers and provide good customer service Process all orders from customers to proceed with production Gets in touch with shipment monitoring Initiates shipments. - TEC INDUSTRIES INC. PRODUCTION PLANNER Provide production schedule and job orders to production. Compute production lead-time and man power needed. Gets in touch with material requirements and daily scheduling to meet production target Closely monitors daily output from production PERSONAL REFERENCES MEGAN D. YOUNG CHIEF OF STAFF at DOUBLEMAP Email :-LinkedIn : https://www.linkedin.com/in/megan-young-/ ASHLEY GARLAND OFFICE MANAGER at DOUBLEMAP Email :-LinkedIn : https://www.linkedin.com/in/ashley-garland91/ ARNIEL SIA Finance Expert in Software / SaaS, INCPAS 2020 Emerging Leader (previously Finance Director at Doublemap) Email :-LinkedIn : https://www.linkedin.com/in/arnielsia/ UPWORK PERFORMANCE REVIEWS