Genevieve Romero

YN GENEVIEVE ROMERO VIRTUAL ASSISTANT OBJECTIVE EXPERIENCE Experienced assistant manager for seven years with tons of exposure in customer relation and administrative tasks. Seeking to leverage my technical and professional expertise to grow as a virtual assistant at your company. ASSISTANT MANAGER 1 | JOLLIBEE FOODS CORP. JULY 2014 – JUNE 2016 VITALS Key Achievements:  Presidential Awardee for performance excellence for the year 2014, having 12% sales and profit growth.  Internal Control Performance Awardee achieving double 100% rating in Inventory Management and Cash Control audit.  Gold Standard Flagship Products Champion Awardee, achieving 100% score in Flagship Products during QM Audit. - Management:  Inventory Management Head using SAP software and Advanced Manager Work Station program.  Responsible for creating, improving, and implementing of store operations product quality standards.  Planning, monitoring and achieving “Food-Cost, PaperCost” monthly budget. ASSISTANT MANAGER 2 | JOLLIBEE FOODS CORP. JULY 2012– JUNE 2014 Management:  Cash Control Management Head using Advanced Manager Work Station program. Fully accountable for store operating master and petty cash funds.  Responsible for creating, improving, and implementing of store operations service quality standards.  Handling customer needs, answering feedbacks thru email and phone calls. And accomplishing feedback resolution report.  Planning, monitoring and achieving “Manpower cost” monthly budget.  Responsible for hiring new employees and implementing training system. Key Achievements:  Presidential Awardee for performance excellence for the year 2012, having 15% sales and profit growth.  Created and implemented an organized filing system for cash control achieving 98% rating during audit.  Service Olympics District Finalist MARKETING IN-CHARGE | JOLLIBEE FOODS CORP. JANUARY 2010 – JUNE 2012 Management:  Responsible for creating and implementing store promos and updates to achieve monthly sales target.  Ensuring all merchandising materials and other marketing paraphernalia are in place, up and running.  Conducting and interpreting marketing survey and presenting its result. Key Achievements:  Achieved 75% sales growth for December systemwide promo, Jollibee Paskong Langhap Sarap  Area Lead, Marketing in charge EDUCATION BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT |MARCH 2009| WEST BAY COLLEGE  Dean’s Lister  Leadership Awardee  Vice-President of Supreme Student Council  Associate Editor of our school newspaper, “The Voyager”