Genessa Mae Cuteng Antonio

I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience of being a Freelance VA  doing project management, customer support/service, email and chat support, lead generation, appointment setting, social media management and more makes me a right fit for the job. 

I have played a major role in promoting the growth and success of my previous projects. I am an effective organizer and planner.  I am more than happy to share and apply best practices and or learn more and bring out the be part of the project's success. I am hardworking, reliable, trustworthy, resilient, fast learner and very optimistic.I pay attention to detail and I can work with minimal supervision.  

I'm up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (ringcentral, vicidial and other dialers). I have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and I'm knowledgeable with online calendars and scheduling (e.g. Google Calendar) and more but still, I am very much willing to learn and grow.