- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Tagum City, Davao Del Norte, Philippines
- Experience:
- 3 years
Genelyn E. Gereda
Email:- Skype: ggereda19
Contact number:-
WORK OBJECTIVE
To work hard with full determination and dedication to achieve company and personal goals.
EDUCATION
Tertiary: UM Tagum College
Mabini St., Tagum City
Bachelor of Arts in English
-
Secondary: Tagum City National Comprehensive High School
Capitol, Tagum City
-
Elementary: Union Elementary School
-
WORK EXPERIENCES
CallNovo Philippines- Customer Service Representative
2017- present
Answer emails (Zendesk)
Answer calls (Inbound and Outbound)
Handling PayPal Disputes
Logistics
Tracking shipments
Processing Refunds, orders, and etc. (Walmart, Irobot, Shopify)
Live chat operator
Toryanos Restaurant – Customer Service
2012
Assisting customers
Taking orders
Commison on Election - Comelec Staff
2010
Assisting voters how to use the new machine (PCOS Machine)
SPES - Special Program for Employment of Student (Agricultural Office)
2010
Meeting minutes
Collating documents
Organize Files
SKILLS
Microsoft Office
Email handling
Call handling
Chat handling
