Genebie Angao

GENEBIE ANGAO SOCIAL MEDIA MANAGER WORK EXPERIENCE CUSTOMER SERVICE SPECIALIST VXI Global Inc | Sept 2018 - present ALL ABOUT ME I am highly motivated and well trained social media manager and passionate customer service specialist capable of transforming your brand into well known industry. Seeking a position in the field of social media management and marketing communications. ❖ Answering billing inquiries, taking payments, order entry , upselling TECHNICAL SUPPORT SPECIALIST TELEPHILIPPINES Inc| Feb 2016 - Sept 2018 ❖ Worked passionately as customer service rep handling technical issue ( COMCAST ACCOUNT, SIK ) ❖ Interact with customers to provide step by step process on how to use the product , troubleshoot , creating escalation ticket, etc. CONTACT INFO --Puork 13 Crossing Quarry Tugbok Davao City Philippines SOCIALS https://www.facebook.com/thevamom09 https://www.instagram.com/thevamom09/ https://twitter.com/GenebieA https://www.linkedin.com/in/genebieangao-774b1015a/ TRAININGS/ONLINE COURSE SOCIAL MEDIA IN-DEPTH COURSE BY: COACH GRACE JULMAR LOCSIN FAV ACADEMY OCTOBER 2020 WORDPRESS AND MARKETING COURSE BY: CORSEBELT.INC OCTOBER 2020 VIRTUAL ASSISTANT ( HMO leads ) MJM Property LMTD |June 2018 - August 2018 ❖ Searching for property leads from the given website and the put the data into Google sheets SOCIAL MEDIA MANAGEMENT & MARKETING SKILLS ❖Social Media Branding ❖Social Media Creation and optimization (Facebook, Instagram , Twitter , LinkedIn) ❖Social Media Content Planning and Creation ❖Scheduling and Posting Content ❖Social Media Marketing OTHER SKILLS ❖Data Enry ❖Web Research ❖Customer Support ❖Lead Generation ❖Basic Graphic Design EDUCATION BACKGROUND UNIVERSITY OF MINDANAO Bachelor of Science in Accounting Technology ❖ This program centers on the basic accounting skills, as well as business and finance skills that will help students pursue careers in bookkeeping, auditing, tax preparation, and business analysis.