Education
Diploma in Business Agriculture Technology
University of Negros Occidental - Recoletos
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The Business Agriculture Technology program is designed to equip students
with the knowledge and skills needed to manage and innovate in the
agricultural sector. This interdisciplinary course combines principles of
business management, marketing, and entrepreneurship with modern
agricultural practices and technologies.
Gene Mark
B. Gonzales
Leads Generator/ Customer
Service Representative
Contact
Doña Montserrat Lopez Memorial High School
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Doña Montserrat Lopez Memorial High School is widely recognized
as one of the top-performing high schools in the area, known for its
commitment to academic excellence and holistic student
development. The school boasts a rigorous curriculum that
challenges students to excel in core subjects such as mathematics,
science, and the arts, while also offering advanced placement (AP)
and honors programs to prepare students for higher education.
Experience
Leads Generator
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Merchant Service Center
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Blk. 28, Lot 20 East Homes 4, Brgy.
Mansilingan Bacolod City 6100
I am a results-driven Lead Generator with 3 years of experience in
identifying and nurturing potential customers for various businesses.
Skilled in utilizing digital marketing strategies, including email
campaigns, social media outreach, and SEO, I specialize in driving highquality leads that convert into long-term clients.
Customer Service Representative
About Me
I am a dedicated Outbound BPO Agent and
Customer Service Representative with over
5
years
of
experience
in
delivering
I am a dedicated and customer-focused professional with 2 years
of experience in delivering exceptional service in fast-paced
environments. I specialize in handling customer inquiries, resolving
issues efficiently, and ensuring a positive customer experience.
Skilled in using CRM software, I am adept at managing customer
data and providing tailored solutions to meet their needs.
exceptional customer support and driving
Chat Support
sales performance. Skilled in [key skills, e.g.,
Focus Direct - Inc.
persuasive communication, CRM tools, and
conflict resolution], I consistently meet and
exceed
targets
while
ensuring
customer
satisfaction.
Skills
Excellent Communication Skills
Problem-Solving Abilities
Empathy and Patience
Active Listening
Product/Service Knowledge
Leadership
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Focus Direct - Inc.
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I am an efficient and detail-oriented Chat Support Representative with
1 year of experience providing real-time assistance to customers via
live chat. With strong communication skills and a deep understanding
of products and services, I am dedicated to resolving inquiries,
troubleshooting issues, and ensuring customer satisfaction.
Service Crew
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Jollibee Food Ciorporation
I am a hardworking and customer-oriented Service Crew member with
2 years of experience in the food service industry. I am skilled in
providing prompt and friendly service, ensuring customers have a
pleasant dining experience from start to finish.
References
Jan Rey L. Talanquines
Ranniv R. Salgado
Sales Representative
Team Leader
Phone: -
Phone: -
Email :-
Email :-
