EDUCATION
Bachelor of Science in Information and
Computer Science (1990 - 1996)
Cebu Institute of Technology- University
SKILL
GENE A.
ARCAMO, JR.
Social Media/IT Solutions
Freelancer
PROFILE
A challenging and rewarding person
in an information technology
industry where my acquired
experiences/skills will provide IT
services to promote concepts and
meet your goals and visions.
CONTACT
Social Media Marketing
Graphic Design
Image Manipulation/Illustration
Teaching Computer Courses
Wide range knowledge of computer
systems software, applications,
hardware, networking, and
communications
Networking (Cisco)
IP Telephony (Cisco)
Rightfax
CERNER (Medical System Software)
Microsoft Office (All Versions)
Ability to diagnose and rectify a wide
range of computer hardware and
software problems & also providing
technical assistance & comprehensive
problem resolution to end users.
Detail-oriented, multi-tasking with
strong communicaiton skills
LANGUAGE
--Poblacion Norte, Maria,
Siquijor, Philippines
90%
50%
English
Arabic
95%
100%
Tagalog
Bisaya
WORK EXPERIENCE
Al Gharbia Hospitals - SEHA
Desktop Support Representative (2011 - 2017)
Madinat Zayed, Abu Dhabi, UAE
Handling major role in implementing AGH IT projects across AGH
(Patient Time Management System, Rightfax, IP Telephony, and call
center project).
Preparing RFP and process the purchase for any IT requirements.
Maintaining AGH telecommunication system.
Assigning End User requests (Talabi tickets/SLA) to designated
desktop support and ensuring to meet SLA targets.
·Making report to the immediate supervisor for all major problems
regarding IT Hardware, System and Application software, Network,
Telephone system, video conferencing.
Designed, implement and maintain Patient Time Management System
(PTMS)
Coordinating user supports team for the best solutions of all IT issues.
Al Mirfa Hospital (AGH - SEHA)
Desktop Support Representative (2007 - 2011)
Al Mirfa, Abu Dhabi, UAE
Installing/Assembling and Maintained all computers, network and all
other IT Equipment’s of the hospital (Hardware, Windows OS,
Application Software, Cerner, Citrix and Other System Software)
Logged all problems solved of all IT Hardware and Software in the
hospital thru Helpdesk.
·Developed and Maintained CME Manager Application as requested by
AGH Nursing Director (using Visual Basic /MS SQL Server)
Conduct trainings on how to use the system & application software
to all staff.
AL KARRANI GROUP ESTABLISHMENT
IT Administrator (2005 - 2007))
Musaffah, Abu Dhabi, UAE
Set up and Maintained the Local Area Network (MS 2003 Host
server/Workstations and cabling), internet connection, company
website, and Databases of the company.
Assembling & Maintenance of all computers & other IT facilities of the
company.
Maintained all telecommunications equipment and lines.
Installed and Maintained 12 Security surveillance cameras in all
offices.
Developed and implement procedures and forms relevant to
Marketing, Stores, Human Resources, IT and Purchasing Departments
to facilitate Requirements on acquiring ISO 9001:2000 accreditation.
·Acted as an Internal Auditor (ISO 9001:2000 Management System).
Siquijor State College
Assistant Professor II (1996 - 2004)
Larena, Siquijor Philippines
·Teaching (Computer Programming I & II, System Analysis and Design,
Computer Troubleshooting, Data Communication, Network
Administration)
Network and Hardware Engineer – Designated
·Property Inspector both (hardware and software) Designated
TRAINING
Tittle:
Implementing Cisco Unified Communications Manager
Inclusive Date :
December 27 – 31, 2014 (40 prof. development hours)
Venue:
AGH – Administration Training Center
Conducted by:
New Horizons
Tittle:
PMP–Project Management Professional (Course)
Inclusive Date :
June 23–July 7, 2012 (40 prof. development hours)
Venue:
AGH – Administration Training Center
Conducted by:
New Horizons
Tittle:
ITIL Foundation V3 Course (SPITIL01)
Inclusive Date :
December 4-6, 2011 (21 hours)
Venue:
AGH – Administration Training Center
Conducted by:
SITESPOWER
Tittle:
Internal Auditor (ISO 9001:2000)
Inclusive Date :
July 30, 2006 (8 hours)
Venue:
Abu Dhabi, UAE
Conducted by:
TATWEER
Tittle:
LINUX Basics
Inclusive Date :
October 16-19, 2001 (32 hours)
Venue:
DOST Center, Cebu City, Philippines
Conducted by:
IBM Advanced Career Education Services
TRAINING
Tittle:
LINUX System Administration
Inclusive Date :
November 12-15, 2001 (32 hours)
Venue:
DOST Center, Cebu City, Philippines
Conducted by:
IBM Advanced Career Education Services
Tittle:
Linux Integration with Windows
Inclusive Date :
March 18-19, 2002 (16 hours)
Venue:
DOST Center, Cebu City
Conducted by:
IBM Advanced Career Education Services
Tittle:
Local Area Network Design and Installation
Inclusive Date :
August 1-9, 2000 (72 hours)
Venue:
National Computer Center, Manila City, Philippines
Conducted by:
National Computer Institute (NCI)
Tittle:
MS Windows 2000 Professional
Inclusive Date :
June 26-30, 2000 (40 hours)
Venue:
DOST Center, Cebu City, Philippines
Conducted by:
Department Science and Technology (DOST)
Tittle:
Computer Troubleshooting, Upgrading & Maintenance
Inclusive Date :
May 17-21,1999 (40 hours)
Venue:
CPSC Center, Manila, Philippines
Conducted by:
Colombo Plan Staff College(CPSC)
Tittle:
Interactive Multimedia Production
Inclusive Date :
June 23–July 7, 2012 (40 prof. development hours)
Venue:
Benguet State University, Baguio City, Philippines
Conducted by:
SEARCA