EDUCATION
Master’s in Business Administration (Undergraduate Level)
Carlos Hilado Memorial State College – Fortune Towne (2019 –
2020)
Bachelor’s Degree in Engineering Technology (Computer)
Technological University of the Philippines – Visayas (2009 –
2015)
WORK EXPERIENCE
GENE ANTHONY
GRADIOLA
CAREER OBJECTIVE
Motivated and detail-oriented
professional seeking a position in
Amazon, customer service or
administrative role where I can apply
my analytical, communication, and
technical skills to support business
growth and customer satisfaction.
Committed to delivering high-quality
results, improving workflow efficiency,
and contributing to a positive team
environment.
Product Researcher | Shelzy Brandz (Remote) (2023 – 2025)
Conducted product research, edited images, and managed
product inventory for Amazon listings.
Product Researcher / Customer Service Associate | Shopping
Experts (Remote) (2020 – 2021)
Handled product sourcing, supplier communication, and
customer service inquiries for the US market.
Engineering Staff / Line Supervisor | Vallacar Transit
Incorporated (2017 – 2020)
Supervised 30+ workers, managed production reports, and
prepared CAD designs for process improvements.
Customer Service Representative | Transcom Worldwide (Feb
2014 – Oct 2014)
Provided customer assistance, sales support, and technical
troubleshooting.
SKILLS
KEY SKILLS
Amazon Tools: Keepa, Helium 10, Jungle Scout, Revseller, Unicorn
Smasher
E-commerce Skills: Product sourcing, listing optimization, inventory
analysis, price monitoring
Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Photoshop,
Video Editing, AutoCAD
Customer Service: Email & phone support, conflict resolution, technical
troubleshooting, order management
Other Strengths: Fast typing speed, problem-solving, multitasking, data
analysis, excellent communication, adaptability