Gemma Valenzuela
$6/hr
Customer service, Inbound/Outbound call management, Healthcare Virtual Assistance
- Reply rate:
- 20.0%
- Availability:
- Hourly ($/hour)
- Age:
- 51 years old
- Location:
- Marikina, Metro Manila, Philippines
- Experience:
- 9 years
Other
About
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Focused on delivering exceptional behind-the-scenes management of support services. Maintain team efficiency by independently solving routine and complex problems. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals.
Skills include , but are not limited to :
Customer relations
Inbound/ Outbound call management
Call control
Schedule management
Account management
Administrative support
Product promotion
Time management
Documentation
Task prioritization
Customer Relationship Management Software
EHR updating
Claims processing
Call triaging
Case management
Patient care oversight
Skills
Languages
