Gemma Rogas

Gemma Rogas

$5/hr
Virtual Assistant and Trained Customer Support Specialist, E-commerce
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Palompon Leyte, Eastern Visayas, Philippines
Experience:
2 years
CAREER BACKGROUND Virtual Assistant GEMMA ROGAS VIRTUAL ASSISTANT | CUSTOMER SERVICE REPRESENTATIVE The Painters Peak Co. (Feb 2020 -July 2020) - Manage the Company Social Media Profile - Perform various administrative task, including answering emails and scheduling meetings. -Prepare customer spreadsheets and keep online records. Virtual Assistant Virul Co. ( Oct.2019 - Feb. 2020) PERSONAL PROFILE A hard working and self-motivted freelancer with 2 years virtual assistant experience. My focus is helping clients with the things you do not have time to do. So that you can focus on building your business. -Perform various administrative task, including answering emails and scheduling meetings. - Organize managers' calendars -Perform market research. Transcriptionist QA World ( July- Nov. 2019) -Primarily transcribe audio recording into written documents I am always open to new learning and I can learn quickly and efficiently Educational History SKILLS & ABILITIES - Motivated, well-disciplined individual - Finds joy in assisting others - Positive Attitude - Communication Abilities Southwestern University - Cebu City CORE SKILLS Training and Seminars Dentistry 2008 Filipino Virtual Assistance -Oct. 2020 Virtual Assistant - Lead generation - Email Management - Email Marketing - Linkedin Navigation Online training on Customer Service Representative Course - Social Media Marketing - Data Entry - Web Research Business Automation Growth - May 2020 Virtual Assistant Training Course CSR Filipino Virtual Assistance - May 2019 - Collect Customer's Information - Complaint Handling - Knowledgeable in CSR common software Tools - Can Communicate effectively to Irate Customers Online Training on Freelancing Course Live Academy - Oct 2018 English for Beginner E-Commerce - Amazon FBA - eBay Dropshipping - Product Research and Listing CONTACT INFORMATION- gemairogas -Brgy. Ipil3 Taft St. Palompon Leyte 6538 -
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