Gemma Galve

Reliable Virtual Assistant with over 5 years of experience in customer service committed and motivated to provide customer satisfaction by addressing customer concerns with speed, accuracy, and professionalism. I can also extend accounting/bookkeeping jobs with knowledge handling Quickbooks Online. 

I pride myself on being hardworking, detail-oriented, self-directed, and responsible, especially when learning new things. Below are my skills set and the systems I am experienced with:

• Accounts Payable/ Receivable Specialist

• Knowledge in QuickBooks Online

• Proficient in Microsoft Office Applications

• Well-versed in Zendesk, Zoho Mail, Kayako Desktop, Gorgias

• Knowledge of YayPay's AR software and Klarna

• Superior attention to details, deadlines, and accuracy of work

• Has Solid Customer Service Skills

• Handled Client's eBay, Amazon and Shopify Store

• Excellent Interpersonal and Communication Skills

• Excellent in adherence to company policy