Gemma Cayanan

Customer Service Representative and Administrative position with over 5 years of experience in a call center setting, tech support, and customer care. Familiar with major customer care software, conflict resolution, and possess a positive attitude.Throughout my professional life, I have always had a deep passion for establishing client relationships and providing my clients the highest possible value.I have served my clients in two settings: providing interpersonal skills to individual clients and administrative duties for their businesses. In particular my role as Customer Service Representative, Administrative Assistant, Virtual Assistant- Reservationist in Swansea UK based hotel and Virtual Assistant-Receptionist at Vacation Rental houses in Miami Florida US based. Demonstrating interpersonal and communication talents, as well as a strong technical aptitude.My proven dedication to optimizing Customer Service Support, along with my exceptional problem-solving and team collaboration talents, will contribute immensely to the success of your company.