Gemar Giltendez

GEMAR GILTENDEZ AMAZON MANAGER | EBAY MANAGER | FACEBOOK MANAGER | CAR INDUSTRY EXPERT | DROPSHIPPING CUSTOMER SERVICE CONTACT - gemargiltendez0215@gmail. com Bantayan Island, Cebu City PROFILE A self-driven and resourceful Business Analyst with over 4 years of experience in various industries. Motivated Virtual Assistant dedicated to providing top-of-the-line customer service. Organized, detailoriented, and a self-starter. WORK EXPERIENCE EDUCATION 2015 - 2017 SALAZAR COLLEGES OF SCIENCE AND INSTITUTE OF TECHNOLOGY ACT in Information Technology 2011 - 2015 PATAO NATIONAL HIGH SCHOOL HIGH SCHOOL GRADUATE 2005 - 2011 SAN JOSE ELEMENTARY SCHOOL AUTONET Accounts Manager 2023 - 2025 Posting cars on Facebook Marketplace. Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment. Monitoring the availability of the cars and delivering loans. Performing end-to-end cross-disciplinary leadership throughout the team. Accountable for on-time, high-quality software project deliveries, including Analysis, Design, Development, and Quality Assurance. VIRTEX Team Leader May 2023 - December 2023 Monitored the performance of sales team members and worked to increase team morale and motivation Oversee market research to identify emerging trends, customer needs, and competitor strategies. ELEMENTARY GRADUATE WITH HONOR. LANGUAGES English Tagalog Bisaya SAI Team Leader May 2022 - April 2023 Monitored the performance of sales team members and worked to increase team morale and motivation Worked as a productive and positive team leader to design, code, test, report, and debug operations Worked as a team member with other restaurant professionals to ensure satisfied customers. SKILLS Drop-shipping Customer Service Team Management Problem Solving Leadership Microsoft Office Communication Skills Computer Skills Ability to Work in a Team Good Time Management Data Entry Customer Service Sales EVAS Operational Manager September 2017 - April 2022 Provided optimal assistance to the General Manager and handled a variety of tasks. Elicited requirements by facilitating workshops and conducting interviews Worked collaboratively with other members of the development team to ensure that the business requirements were well articulated in the solution.