Gelyn De Ocampo

Gelyn L. de Ocampo 4244 Poblacion, Plaridel,Bulacan Philippines 3004 Contact no: (044) 796 – 2056 - - 7822 E-mail add:- Objective:  To become a customer service professional, achieving customer satisfaction as well as meeting or surpassing company expectations. Qualifications & Strength:  Highly creative and multi-talented Graphics Designer.  Excellent Knowledge in all customer service.  Strong rapport with customers, extensive skills in management, very professional and reliable person.  Performs clerical and organizational tasks but may also be responsible more complex tasks.  Able to work with minimal supervision and direction Work Experience: Next Generation Technological College LNC Bldg., Maharalika Hi-way, Banga 1st, Plaridel, Bulacan ACAC Manager / Blue Desk Officer / OJT Supervisor / Instructor December 1, 2012 – March 2018 The Generics Pharmacy Cutcot, Pulilan, Bulacan Pharmacy Assistant August 2009 – November 2012 A.C. Romulo Travel Agency Banga, Plaridel, Bulacan Office Clerk August 2008 – January 2009 Demo Power Agency Promoter/Sampler (par time job) January 2008 – July 2009 Jollibee Foods Corporation  Sta. Rita, Guiguinto, Bulacan Service Crew (cashier) June 2007 – December 2007  Cutcot, Pulilan, Bulacan Service Crew (Senior Cashier / Administrative Crew) June 2005 – December 2005 Robinsons Department Store Waltermart Plaridel, Bulacan Sales Clerk February 2006 – December 2006 Training/s & Seminars Attended: October 1, 2018 – November 26, 2018 Rural Impact Sourcing Technical Training Department of Information and Communication Technology Municipality of Baliuag, Bulacan Gained Knowledge in; 1. Social Media Marketing and Advertising 2. Freelancing 101 December 30, 2017 – May 19, 2018 Visual Graphics Design NCIII Next Generation Technological College Inc. 972 LNC Bldg., Banga 1st, Plaridel, Bulacan Gained Knowledge in; 1. Develop design studies 2. Create vector graphics using a graphics application 3. Create raster graphics using a graphic application 4. Develop designs for print media 5. Develop designs for electronic media October 5, 2015 October 30, 2015 Trainers Methodology I Richwell Colleges Inc. San Jose, Plaridel, Bulacan Gained Knowledge in; 1. Plan Training Session 2. Facilitate Training Session 3. Utilize Electronic Media in Facilitating Training 4. Maintain Training Facilities 5. Supervise Work-Based Learning September 17 October 10, 2015 Bread & Pastry Production NCII Asian Institute of Science and Technology Plaza Naning, Victoria Bldg., Baliwag, Bulacan Gained Knowledge in; 1. Prepare and produce bakery products 2. Prepare and produce pastry products 3. Prepare and present gateaux, tortes and cakes 4. Prepare and display petits fours 5. Present desserts May 1 – 9, 2015 Front Office Services NCII Next Generation Technological College 972 LNC Bldg. Maharlika Hi-way, Banga 1st, Plaridel, Bula Gained Knowledge in; 1. Receive and process reservation 2. 3. 4. 5. 6. 7. Operate a computerized reservation system Provide accommodation reception services Provide concierge services Conduct night audit Provide club reception services Perform cashiering task April 27 – 30, 2015 Bookkeeping NCIII Training Next Generation Technological College 972 LNC Bldg. Maharlika Hi-way, Banga 1st, Plaridel, Bulacan Gained Knowledge in; 1. Journalize Transaction 2. Post Transaction 3. Prepare trial balance 4. Prepare financial report 5. Review internal control system September 1-4, 2009 “Community Pharmacy Technician Course” Dedicated to patient Care PPGI-TGP training room, Rm 301, Lawyers’ Cooperative bldg, 459 Quezon Ave Corner Banawe St., Quezon City, Philippines March 9-20, 2009 International Call Center Proficiency CCA Malolos City Gained Knowledge in; 1. Intensive English Communication 2. Customer Service 3. Sales and Telemarketing 4. American Culture & Geography May 13-15, 2003 Integrated Sangguniang Kabataan Organizational Leadership and Reorientation Seminar (ISKOLAR – BOS) Brentwood Apartelle, Baguio City Educational Background: Next Generation Technological College Inc. Technical Education and Skills Development Authority Registered LNC Bldg., Maharlika Hi-way, Banga 1st, Plaridel, Bulacan Customer Service in British Cambridge Institute Front Office Servicing NCII Bookkeeping NCIII Bread and Pastry Production NCII Visual Graphics Design NCIII 2013 - 2018 Pauline Joy Training Center Inc. Mindanao Ave. Quezon City Health Care Services- Bulacan Polytechnic College Malolos City Computer Secretarial 2003 Dr. Felipe de Jesus National High School Agnaya, Plaridel, Bulacan 1999 – 2003 Plaridel Central School Poblacion, Plaridel, Bulacan Elementary 1993 – 1999 Professional References: Mr. Alberto A. Pagdanganan School President Next Generation Technological College 972 LNC Bldg., Maharlika Highway, Banga 1st, Plaridel, Bulacan Contact No. 0917 - 835 - 6401 Rev. Daniel Osorio Senior Pastor God’s Family Worship Center Banga 1st, Plaridel, Bulacan Mrs. Teresa Viernes DSWD Officer Municipality of Plaridel Contact no. 0922 – 835 - 9194 Personal data: I am Gelyn Lapat de Ocampo. I was born on November 24, 1986 in Jose Fabella Memorial Hospital in Central Manila, I’m 31 years of age and happily married with Arthur M. de Ocampo last December 14, 2014. I am the third among the siblings of Mr. Llewellynio T. Lapat and Mrs. Pacita V. Lapat. I am Born Again Christian by faith. _____________________________ GELYN LAPAT - DE OCAMPO