GENERAL VIRTUAL ASSISTANT/ ADMIN SUPPORT
GELLY ANN
CLARIN
VIRTUAL ASSISTANT
Motivated to works as Virtual
Assistant. Offering different sets of
skills such as admin task, email
management, well-developed
communication and customer
service skills. Proficient in basic
excel and google drive apps and
willing to learn more in order to
grow profesionally.
EDUCATION
Polytechnic University of the
Philippins
EXPERIENCE
2017PRESENT
- | - Major in Business
Education
CUSTOMER SUPPORT
EMERSON ELECTRIC ASIA LTD ROHQ
Assisting
customer
in
doing
troubleshooting steps to fix their units
Providing
basic
and
general
information related to their unit
LEJIT Online Virtual Acadamy
2020
SKILLS
Proficient in English
Communications
Basic EXCEL
E-mail management
Wordpress Management
Knowledgeable in Google drive and
docs
Social media management
Basic Graphic Design using Canva
Basic Bookkeeping and Accounting
Highly Organized and Fast learner
-
-
CUSTOMER SERVICE REPRESENTATIVE
ACQUIRE ASIA PACIFIC
Assisting customer related to their
billing concerns and internet
connections
Handling escalated calls
Retaining the customer from
cancelling their accounts
Upselling accounts and Renewing their
contracts.
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