Geline Icobeza

🏡 1 year of experience as a Real Estate VA and Transaction Coordination

🗂️ 2+ years of experience as a high-caliber customer support expert with proven results

I’m Geline, but you can call me Eli for work. I am an experienced Virtual Assistant with a strong background in admin support, transaction coordination, and customer service. I’ve helped real estate teams and business owners manage their inboxes, calendars, listings, and client communications while keeping everything organized and on time.

✅ Real Estate Support

• MLS Management & Listing Updates

• Email & Calendar Management

• Transaction Coordination & DocuSign

• Seller/Buyer Communication (Calls, SMS, Email)

• CRM Updates & Workflow Tracking

✅ General Admin & Customer Service

• Inbox organization, email filtering, and rules

• Scheduling meetings & managing daily tasks

• Customer service (inbound/outbound, phone/chat/email)

• Report creation, data entry, and process improvement

I’ve worked across real estate, travel, and e-commerce sectors adapting quickly, working independently, and consistently exceeding performance expectations. I also bring experience as a trainer and learning specialist, allowing me to document processes, train teams, and improve internal workflows.