Dear All,
I am an IT Support specialist with 9 years of overall experience in different fields of IT Support.
I have experience in 1st and 2nd level IT support, Training and Mentoring, Incident management, and People managemnet. I participated in, and led projects like knowledge transfers, creating a knowledge base, Creating a new support team.
I am speaking english and german on a near native level.
I have analytical thinking and good problemsolving skills.
I have a friendly outgoing personality and good communication skills.
I am good in analysing data and creating reports.