Running a business means wearing many hats – but you don’t have to wear them all. That’s where I come in.
I’m a freelance admin and content creator offering reliable, flexible, and efficient support to individuals, entrepreneurs, and small businesses. Whether you need help staying on top of your admin tasks or want eye-catching, engaging content for your brand, I’m here to make your life easier.
With experience across various industries, I can confidently take on a wide range of administrative duties – from managing calender, organizing files, and handling email correspondence to customer service, research, data entry, and more. I’m detail-oriented, organized, and understand the importance of keeping your operations running smoothly behind the scenes.
At the same time, I bring creativity and strategy into your content. Whether it's crafting compelling social media posts, writing blog articles, creating marketing copy, or designing visuals in Canva, I ensure your message is clear, on-brand, and designed to connect with your target audience. I can adapt my tone and style to suit your brand, and I always focus on delivering high-quality work that gets results.
Here’s a breakdown of what I can help you with:
🗂️ General Administrative Tasks
Email management (sorting, replying, organizing)
Calendar management and appointment scheduling
Data entry and database management
File organization (Google Drive, Dropbox, etc.)
Creating and formatting documents and spreadsheets
Online research (competitors, tools, trends, etc.)
Preparing reports and summaries
Taking meeting notes and preparing minutes
Form creation (Google Forms, Typeform, etc.)
🧾 Communication & Customer Support
Responding to customer inquiries via email or chat
Managing support tickets (e.g., Zendesk, Freshdesk)
Following up with clients or prospects
Sending reminders or confirmations
Inbox clean-up and organization
📑 Project & Task Management
Managing task boards (Trello, Asana, ClickUp, Notion)
Tracking project deadlines and deliverables
Assigning and monitoring tasks for team members
Creating project timelines and checklists
📊 Bookkeeping & Invoicing (basic, non-accountant level)
Sending invoices
Tracking payments
Organizing receipts and expenses
Creating simple financial reports
Using platforms like QuickBooks, Xero, or Wave (as trained)
💬 Social Media & Content Support
Scheduling posts using tools like Buffer, Later, or Hootsuite
Organizing and uploading content
Monitoring social media comments and DMs
Basic Canva design tasks (social posts, PDFs, etc.)
Content calendar management
🛍️ E-commerce Admin
Product listing and updates
Inventory tracking
Order management
Customer service support
Review monitoring and response
👨💼 HR & Recruitment Support
Screening resumes
Scheduling interviews
Onboarding document prep
Maintaining employee records
Creating job descriptions
And More:
Travel planning and bookings
Event coordination (webinars, online meetings)
Creating SOPs (standard operating procedures)
CRM updates and maintenance (HubSpot, Salesforce, etc.)
Content Creation:
Social media content (captions, images, scheduling)
Blog writing and editing
Newsletter creation
Copywriting for websites or marketing materials
Canva designs for posts, presentations, and more
Product descriptions and content planning
I’m highly adaptable and comfortable using tools like Google Workspace, Microsoft Office, Canva, Trello, Notion, and various content scheduling platforms. If you have a system you love, I’m happy to work within it. If you need help building one, I can assist with that too.
My goal is to support your business so you can focus on the big picture. Whether you need a few hours of support a week or a long-term freelance partner, I’m ready to help.
Let’s connect and discuss how I can support you!