Gbubemi Agbeyi

I’m a dedicated Customer Service Representative with over five years of experience delivering high-quality support through phone, email, and live chat. I specialize in resolving inquiries efficiently while maintaining professionalism, empathy, and a strong focus on customer satisfaction.

I have hands-on experience with CRM and ticketing systems such as HubSpot, Zendesk, and Freshdesk, handling order inquiries, billing, product assistance, and post-sales support. My communication skills and calm approach help me turn challenges into positive experiences, ensuring customers feel heard and valued.

As a remote support professional, I’m highly organized, proactive, and comfortable collaborating across time zones using tools like Slack, Zoom, and Google Workspace. I take pride in accuracy, responsiveness, and consistent service quality.

My goal is to help businesses strengthen customer relationships and achieve long-term retention through reliable, friendly, and solution-oriented support.