Gbonjubola Sobo

GBONJUBOLA SOBO Tel: (- | Email:-| Lagos, Nigeria ～ADMINISTRATIVE & EXECUTIVE ASSISTANT | CLIENT SUPPORT OFFICER～ A results-oriented administrative professional with over 4 years of experience providing executive support, office management, and client relations. Highly skilled in managing office operations, organizing schedules and handling confidential tasks with discretion. Known for streamlining processes to enhance efficiency and delivering exceptional client support. Proficient in adapting to new technologies, contributing to organizational success and managing cross-functional teams effectively. CORE COMPETENCIES & SKILLS Organizational Skills | Adaptability & Flexibility | Proactive Problem Solving Office Management | Client Onboarding | Effective Communication (Verbal / Written) Leadership | Administrative Support | Data Management | Confidentiality | Documentation & Report Writing | Client Relations & Customer Support | Time Management Procurement & Vendor Management | Calendar Management | Collaboration Skills COLLABORATIVE & PRODUCTIVITY TOOLS Trello | Microsoft Teams | Calendly | Slack | Google Docs | Google Meet | Email Marketing Suites | Google Workspace | Booking.com | CRMs | Zoom | Asana | Microsoft Office Suites LinkedIn Talent Solutions | Monday.com | Hubspot | Indeed PROFESSIONAL WORKING EXPERIENCES Administrative / Personal Assistant Byteguage Technologies LTD | 2023 – Present ➢ Managed day-to-day administrative operations, enhancing productivity in laptop sales, configuration, and tech training. ➢ Coordinated executive calendars and travel arrangements, optimizing operational efficiency by 30%. ➢ Supported data entry and document management, ensuring confidentiality and accurate reporting. ➢ Assisted in preparing presentations and reports, enabling informed decision-making and timely business insights. ➢ Enhanced client support, resulting in a 20% increase in customer retention and repeat business. Administrative Officer / Personal Assistant (Remote) OH. Shelle & Co. | 2022 – 2023 ➢ Managed over 15+ monthly communications, ensuring timely and accurate processing. ➢ Supported procurement and travel planning, achieving 10% cost savings. ➢ Optimized client workflows using Google Workspace, increasing delivery efficiency by 20%. ➢ Ensured client satisfaction with a 98% response rate to inquiries. ➢ Prepared reports and presentations ahead of deadlines to support management decisionmaking. Administrative & Procurement Officer Terraform Global Resources | 2019 – 2022 ➢ Managed procurement lifecycle, including sourcing, vendor negotiations, purchase orders, and contract administration, ensuring cost efficiency and quality control. ➢ Maintained supplier database, tracked purchase requests, and updated procurement records in compliance with company policies. ➢ Oversaw inventory management, ensuring optimal stock levels and preventing shortages through data-driven forecasting. ➢ Administered procurement budgets, monitored expenditures, and generated reports to support financial planning and cost control. ➢ Ensured compliance with procurement policies, regulatory standards, and contract terms, reducing operational risks. ➢ Collaborated with cross-functional teams to streamline procurement workflows and improve operational efficiency. ➢ Managed office administration, document control, and records management to support seamless business operations. ➢ Coordinated hybrid work responsibilities, ensuring smooth communication and task execution between remote and onsite teams. ➢ Managed office operations, keeping records organized and supporting staff for seamless workflow. ➢ Oversaw inventory levels and stock management, preventing shortages and excesses. ➢ Assisted with budgeting and expense tracking to keep procurement within financial guidelines. ➢ Worked with different teams to improve efficiency and cut unnecessary operational costs. ➢ Ensured compliance with procurement policies and contract requirements. ➢ Effectively managed hybrid work responsibilities, ensuring seamless coordination between onsite and offsite tasks. EARLY CAREER Marketing Associate Prestige Assurance Plc | 2017 – 2019 Administrative / Personal Assistant Hadur Travel and Tours Limited | Feb 2016 – Dec 2016 EDUCATIONAL QUALIFICATIONS, TRAINING, & MEMBERSHIP AFFILIATIONS ➢ ➢ ➢ ➢ ➢ Postgraduate Diploma in Education (PGDE) – University of Lagos, Akoka Bachelor's Degree – Federal University of Agriculture, Abeokuta Google Project Management (Foundation) Training Data Analysis (Foundation) Certification IT Demand Skills – Digital Witch Support