Gbemisola Temilade Sodiq

I am a results-driven Non-Voice Customer Support Specialist and Virtual Assistant with experience supporting U.S.-based clients remotely at Win Academy Real Estate USA.

• Managed 50–80+ daily chat and email inquiries

• Maintained 95%+ SLA response time compliance

• Updated and managed customer records using Zoho CRM with 100% accuracy

• Performed lead qualification, follow-ups, and data entry

• Assisted with administrative tasks to improve team efficiency

I specialize in clear written communication, fast response handling, and professional customer support. Remote-ready with stable high-speed internet, quiet workspace, and immediate availability.

Open to full-time remote chat/email support roles at $5/hour.