Gbemisola Sodiq

Hey 👋! Are you looking for a reliable Non-Voice Customer Support Specialist and Virtual Assistant to handle your customer inquiries?

My name is Gbemisola, and I have experience supporting U.S.-based clients remotely, solving customer issues efficiently, and keeping CRM records accurate and organized.

I’m here to help your business run smoothly and make sure every client interaction is professional and timely.

Here’s what I bring to the table:

• Managed 50–80+ daily chat and email inquiries for U.S.-based clients

• Maintained 95%+ SLA compliance on response times

• Updated and managed customer records using Zoho CRM and HubSpot with 100% accuracy

• Performed lead qualification, follow-ups, and data entry

• Assisted internal teams with administrative tasks and workflow coordination

I am remote-ready, reliable, and available to start immediately.

Let me help solve your company challenges and ensure your customers get fast, professional, and accurate support.