Gayla Smith

 Gayla A. Smith 48 Mannings Hill Road Kingston 8 Tel. - or +1 - Email:-Objective: After more than two years of working directly with people in a professional setting, I am seeking to leverage my experience in a suitable position within your organization. I am a highly capable and accomplished administrative professional with more than 2 years of experience in customer service and technical support. My background, as well as my ability to learn quickly and apply knowledge effectively, would enable me to play a valuable role with your company. My Key Skills:Microsoft office suite, administrative systems applications, Accounting, Customer Service, soft skills, interpersonal skills, cash handling skills, Time management skills Education History, Qualifications & other additional information: Level of Education:High School EDUCATION:- West Avenue Institute - Convent of Mercy Academy ‘Alpha’ CXC General Social Studies 2 Office Administration 3 English Language 2 Principles of Accounts 3 Principles of Business 3 A Certificate in Banking from Alison Work History & Experience: Years of Work Experience:3-4 years EMPLOYMENT HISTORY Bank of Nova Scotia Jamaica Cheque File Clerk Mar 2017 – Present Responsibilities include:- Filing cheques for branches, compiling and sending account statements to customers amongst providing support to branches in relations to cheque management. Digicel Jamaica Customer Care Agent Sep 2015 – October 2016 Responsibilities include:- Providing technical support to our clients, problem solving, high quality customer service and answering other queries Sutherland Global Services: Nov 2014 – Sep 2015 Consultant Responsibilities include:- Providing technical support to our clients, problem solving, high quality customer service and answering other queries Stony Hill HEART Academy: Sep 2012 – Dec. 2013 Accounting Clerk Responsibilities include:- Stock evaluation, credit control, filing and assist in the accounting process. REFERENCES: Debbie Baugh Cavaliers District Stony Hill P.O. St. Andrew +1 - Linton Williams 25 Chaucer Avenue Duhaney Park, Kingston 20 +1 - Mannings Hill Road Kingston 8 St. Andrew June 20, 2017   Dear Sir/Madam   I am contented to present my job application for your consideration. I am eager to become an employee of your organization. I have the capability to provide both informative and quality customer service in addition to my ability to provide cash handling skills, I am certain that I will become an important asset to your organization. With training, I will establish the necessary skills to record all transactions promptly, accurately and in compliance with your company’s procedures. I can handle numerous transactions in a fast paced surrounding. Consequently, I feel fully prepared to further the goals of your company in a professional, polite and complete manner. I hope to have the chance to meet with you at your convenience. I can be contacted at  +1 - , +1 - or by- Thank you for considering my interest in your company. Sincerely, Gayla Smith Enc. Resume