Gay Vicencio

 GAY ADDATU VICENCIO Phase 2 B1, 4123 Kaligayahan Street, Karangalan Village, Brgy. Manggahan, Pasig City, Philippines E-mail Address:-Landline no.: - Skype: gay.addatu / Whatsapp: - SUMMARY OF QUALIFICATIONS More than ten (10) years of documentation and information management experience in oil and gas industry. Demonstrates an excellent ability in meeting organizational objective and demands. Exceptional documentation skills in compiling, organizing and conducting strategic documentations. Proactively and effectively delivers corporate needs and establishes guidelines to improve the tracking of files/documents. Provides timely, accurate, complete, consistent and compliant information required by the company for engineering, fabrication, preparation for operations, start-up, operation, maintenance, repair, modification and decommissioning of a plant. Currently working in Information Technology Team for almost a year to support FIS Automation to enhance the data management and reports tool and use in data storage and retrieval of Business Team. Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents. PROFESSIONAL EXPERIENCE Fluor Daniel Inc. - Philippines 11/F TGU Tower Asiatown IT Park, Apas, Cebu City 6000 Philippines October 2019 - Present Write, review, or execute plans for testing new or established document management syste. Search electronic sources, such as databases or repositories, or manual sources for information. Operate data capture technology to import digitized documents into document management system. Propose recommendations for improving content management system capabilities. Document technical functions and specifications for new or proposed content management systems. Develop, document, or maintain standards, best practices, or system usage procedures. Consult with end users regarding problems in accessing electronic content. Monitor regulatory activity to maintain compliance with records and document management laws. Keep abreast of developments in document management by reviewing current project specifics. Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary. Prepare support documentation and training materials for end users of document management systems. Administer document and revision control to ensure security of system and integrity of master documents. Multi Development and Construction Corporation 12/F Clipp Center, 11th Ave. cor 39th Street, Bonifacio Global City, Taguig Metro Manila June 2019 – August 2019 Manage and oversee documents for entire organization. Ensure the proper documents are created and signed, that all data is accurate and that documents are stored and back up. Follow the data/document retention policies. Organize and archive corporate documents. Considerable experience in managing quality documentation functions in a ISO certified environment. Responsible to revise company handbooks such as employee's and HR Policy Manual. Responsible to prepare company requirements for renewal of the company license. Prepare the workflow for each of the department. Checks and correct the organization for each team. 16) Conduct needs assessments to identify document management requirements of departments or end users. Merger and Acquisition Archiving System Analyst Intel Penang Sdn. Bhd. Halaman Kampung Jawa, Kawasan Perindustrian Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang Project: M&A Archiving February 2018 – December 2018 Project: Accellion US and MY Workspace Accu Image Credit and Receivables Local Statutory Sharepoint Sharepoint Migration from PSG Teamsite to Intel Site PSG Teamsite KR4 Non - eCustom Production Migration PSG Assurenet Archiving Financial Benefits Tool (End of Life) Archiving for ServiceNow (SQL Databases) Asset Management Tool BPMS (Databases integrated with SAP) Practice the Agile Methodology which includes the Sprint and Scrum. Practice the Waterfall Methodology. Attends Scrum Meeting. Prepares Sprint planning, Kanban, User Manual, test cases, codes to be used, codes flowchart used, etc. Maintain and upgrade existing systems as required. Conducted need assessment to identify document management requirements of departments or end users. Collect data about customer needs. Design tables to use for search. Collaborate with Business Analysts, Project Leads and IT Team to resolve issues and ensure solutions are viable and consistent Create system guidelines and manuals for the organization. Create test data for the ongoing test for development, construction, and production. Run training sessions and workshops on system processes. Conduct regular reviews of systems and generating reports on efficiencies and improvement areas. Structure and prioritize business requirements and communicated plans with stakeholders for review and approval. Examine and evaluate records-management systems to develop new or improve existing method for efficient handling, protecting, and disposing of business records and information Review records and reports to ascertain media used, reproduction process, or electronic data processing involved. Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content. Review record retention schedules and governmental recordkeeping requirements to determine timetables for transferring active records to inactive or archival storage, for reducing paper records for destroying obsolete or unnecessary records. Evaluate findings and recommend changes or modifications in procedures. Utilizing knowledge of functions of operating units, coding systems and filing methods. Customer Care Officer CIMPRESS Philippines Incorporated (Vistaprint) 20, 1634 Le Grand Ave., Mckinley Taguig, 1634 Metro Manila July 2017 – January 2018 Help customers with complaints and questions. Give customers information about products and services, take orders, and process returns. Helping customers to understand products and answering questions about their orders. Processing orders, forms, applications, and requests. Acknowledging and resolving customer complaints. Logs the resolved issues, complaints, modification to be done and follow up orders. Communicating and coordinating with colleagues as necessary. Ensure customer saisfaction and provide professional customer support. LCI/DFO Coordinator - Information Management (Life Cycle Information/Documents for Operation) AKER ENGINEERING MALAYSIA SDN. BHD. (Formerly Aker Kvaerner Engineering S.E.A. Sdn. Bhd.) Kuala Lumpur, Malaysia January 2014 – March 2017 Project: Gina Krog Topside EPCH Project Considerable experience in managing quality documentation functions in a ISO certified environment. In-depth knowledge of quality management operations. Identifies and develops the conceptual solution and requirements for the information management project. Facilitating stakeholder meetings to identify analytic processes and key performance indicators. Capture and formalize the information to develop the business strategy and requirements. Responsible for the successful delivery of a solution that meets stakeholder requirements and supports the overall strategy and scability identified during the strategy and roadmap phase. Facilitate requirements gathering, quality reviews, deliverable approvals, and project decisions with key stakeholders and project teams. Expert of user's needs by facilitating and gathering user requirements and preferences and leading/recommending solutions that meet these needs. Implement in metadata, profiling and information quality projects. Develop processes within the Information Management area, to enable receipt of LCI/DFO and other related technical information. Practice Agile Methology. Responsible define and establish maintain and follow-up general specific requirements to Life Cycle Information (LCI/DFO) for the project. LCI/DFO monitor adequate performance of the technical information management, LCI/DFO and technical document control function to meet project milestones efficiently. Responsible to establish maintain and follow-up general and specific requirements and rules for engineering numbering, automatic project tools and tagging for the whole project. Ensure proper implementation of all relevant IM/LCI/DCC/3D/CAD requirements in contracts. Monitor performance of the IM/LCI/DCC area in the project and within subcontractor and propose reviews, actions and other measures to map or rectify issues. Monitor that the documents control system is effectively tracked throughout the project. Monitor the document review process in connection with the engineering processes according to the review procedures. Monitor the process and ensure that documents are not overdue. Follow up the Document for Operations (DFO) dossiers that need to prepare and monitor status. Manage project technical document systems and develop required document management procedures. Provide advice on the application of the administrative and technical document control policies, standards, processes and procedures. Ensure that the storage, maintenance and traceability of documentation is in compliance with project requirements. Maintain the documents and drawings in the Document Control Office under safe custody without any damage or deterioration with easy traceability. Ensure that effective back-up, security and disaster recovery systems are implemented for project documentation. Maintain the files and control logs as required by the project. Ensure all document control work is in compliance with the management system and project procedures as applicable at all times. Provide training to the project team related to the document management. Coordinate and follow-up the document review process. Follow up Document Control Reports as requested by the team e.g. overdue, status, etc. Coordinate with Project Team and assist vendor to understand the project requirement. DFO (Documents for Operation) Coordinator Shapadu Energy and Engineering Sdn. Bhd. Kuala Lumpur, Malaysia April 2013 – January 2014 Project: ExxonMobil TEOR Brownfield Modification and Retrofits (Brownfield) Coordinate communications and efforts between the Project Team and Operations to define the Documents for Operations schedule and process for how they will be handed over. Ensure DFO requirements are understood by the Project Team and its Contractors and Suppliers. Facilitate resolution of DFO queries and deviations. Monitor the Project Team review of DFO deliverables, turnover from the contractor to the Project Team, and handover to operations, including status tracking. Transmit Early Deliverable/Final Deliverable information packages to Operations. Bring to the attention of the Project Information Management Lead any issues that could potentially impact final documentation quality, cost or schedule. Perform DFO internal audits within the Project Team and external audits of Contractor and Sub-Contractor teams, and ensure resolution of issues raised. Ensure adequate performance measurements are implemented to support DFO progress and reporting. Ensure all final DFO drawings, documents, and their associated attributes are loaded into its data center. Understanding of information and documentation needs and uses in operating oil and gas facilities. Strong skills for communicating and interacting with teams. Ability to influence outcomes to meet specified requirements without direct authority over the teams responsible to produce the deliverable. Coordinate with different department ownership per category. Demonstrated interpersonal skill and ability to work cooperatively with internal and external customers, including client, subcontractors and suppliers. Developing DFO procedure/plan according to client’s requirement. Proposal Administrative Assistant Boustead Penang Shipyard Sdn. Bhd. Penang, Malaysia August 2011 – April 2013 Projects: MY- - Fabrication of F14D-A Topside & F14/F29 Process Module for Shell Project MY- - Fabrication of D12DR-A and LADR-A Substructure for Shell Project MY- - Fabrication of D12DR-A and LADR-A Topsides for Shell Project Permas Production (PR-PA) Substructure and the Interim Production Facility (IPF) for Murphy’s Sarawak SK311 Permas Development Permas Production (PR-PA) Topsides for Murphy’s Sarawak SK311Permas Development Project Assist Proposal Associate with preparation of public bid responses and private proposals. Work with multiple departments to gather bid/proposal data. Maintain records and statistical information. Assist with all department administration duties. Technical Executive Boustead Heavy Industries Corporation Bhd. Kuala Lumpur / Penang, Malaysia April 2008 – April 2013 Project: Existing projects in the Company Provide administrative and clerical support to Engineering Team and its projects. Establish track record of providing administrative support, ideally gained within the oil and gas industry. Responsible for maintaining controlling, filing and archiving the Department's document. Responsible for developing and maintaining spreadsheets, databases and various electronic and manual files. Collate monthly, weekly and daily reports to Chief Operating Officer. Provide assistance with booking offshore schedule, travel for department personnel. Assist for Technical Bid Proposal preparation such as research of the documents (specifications, datasheets, drawings, etc.) Compile documents for Yard Assessment (Petronas), Tender Bid Documents and client visit. Does other related task assigned and defined by the Chief Operating Officer. QA (Quality Assurance)/QC (Quality Control) Document Controller Boustead Penang Shipyard Sdn. Bhd. Penang, Malaysia March 2008 – April 2013 Projects: Procurement, Fabrication, Testing, Loadout, Tiedown, Offshore Hook up and Commissioning of Guntong-A Flareboom and Associated Facilities for Exxon Mobil Exploration and Production Malaysia Inc. 111M H131/132 Accommodation Work Barge for Swire Pacific Offshore (2010 to-MT DWT Chemical Tanker H – 120/H – 121/H – 122 for Gagasan Sabah / Gagasan Sembilan / Gagasan Penang (July to August-M Anchor Handling Supply Vessel H 125 & 126 for Sealink Pte Ltd 101 Vessel (July to August 2010) Exposure in engineering design office, experience in leading a small group of Document Controllers, managing Site Document Control Team, in addition to the execution of my own document control duties. Responsible for the effective and efficient document control of all engineering documents, in accordance with the established procedures. Prepare all Welding, Piping, NDT & Project Weld Summary Reports and all inspection RFI and QA/QC related document controlling. Responsible for maintenance and continual improvement of Document Control Management System as per ISO Standard. Monitor the document control requirements in an ongoing basis to make recommendations for any improvements in the system if necessary. Daily routine activities of document control, such as distribution of documents, maintaining electronic folders and directories, tracking and retrieval of documents and drawings. Maintain registers of all receipts and issues or submissions of documents and correspondence. Expedite the return of documents and approvals or comments within the required time period from internal and external parties to whom they have been issued or distributed. Ensure the effective running of the day-to-day operations of the Document Center. Engineering Document Controller Boustead Heavy Industries Petroleum Sdn Bhd Penang, Malaysia April 2008 – March 2009 Projects: Engineering, Procurement, Construction & Onshore Commissioning of 150 - Man Muda Living Quarters Building Project (MLQB) for Carigali – PTTEPI Operation Company Sdn. Bhd. Keep and organize records/contract documents, subcontractors' agreements, construction drawings and specifications, Building permits and licenses, purchase orders, tender and bid documents and project revisions and change orders and project valuation/billing documents. Control of registration, receipt of distribution, scanning, filing and archiving of electronic and print copy of internal and external formal correspondences and documentations. Maintain and categorize all project documents by discipline for easy access and retrieval of specific records and projects. Review each document for conformity and accuracy. Ensure delivery and receipt of all documents by deadlines according to Project Services standards/specifications. Liaise with field and other parties in the resolution of document control issues. Support construction workpack process from comments to AFCs by coordinating document movements as defined in the agreed process. Maintain and register incoming and outgoing Engineering Change Notices and Site queries in accordance with the agreed process. Issue register to any agreed distribution list as required. Analyze query-based retrieval of project engineer's request for project-related documents as well as document request from authorized sources. Provide electronic and print copies, scanning capabilities and drawing conversions to readable electronic (PDF) format to project engineers. Control receivables/deliverables documents from/to authorized sources as well as document transmittals. Customer Service Representative ICT Group (Virgin Mobile) Riverbanks Center, Marikina City January 2008 – April 2008 Handle incoming calls or inquiries from prospective customers or clients. Assist customers effectively by solving customer disputes Provide customer additional information or explains services. Discuss products offered and ensures customer satisfaction. Complete supporting data entry as required. Accurately capture customer information. Create and maintains service reports. Home-Based Transcriber (Freelance) University of the Philippines Population Institute Diliman, Quezon City December 2006 – January 2008 Transcribe the recorded panel discussion for studies and statistics purposes. Fieldwork Interviewer (Freelance) Philippine Long Distance Telecommunication Buendia, Makati City January 2005 – December 2006 Interview respondents to obtain the needed required information. Compile, record and code the data gathered from the interview or survey. Review data obtained from interview for completeness and accuracy. Decoder / Encoder (Freelance) University of the Philippines Population Institute Diliman, Quezon City February 2003 – January 2005 Decode the data gathered from the survey. Encode the result of decoded data in the computer for statistics purposes. Technical Support Assistant / Helpdesk Management Information System(MIS) Dept., Rustan SuperCenters, Inc. (Philippines) Araneta Center, Cubao, Quezon City December 1999 – February 2003 Respond to calls for technical support through telephones, emails or in person. Ensure that computer hardware and software is updated and properly maintained. Supervise installation of software and hardware modules and ensure that upgrades are performed timely. Install and maintain a variety of peripheral devices such as printers, routers and scanners. Diagnose and troubleshoot technical problems. Identify priority issues and ensure that they are handled first. Ensure that new technologies and processes are adapted to current systems effectively. Provide direct technical assistance to projects in a bid to help them reach their objectives. Assist users in handling and learning desktop applications. Provide staff training in a bid to assist them in working independently on systems and handling minor problems on their own. Create and maintain networks (LAN and WAN) and ensure that they work in sync with each other. Troubleshoot problems regarding logins and passwords. EDUCATION 1994 – 1998Systems Technology Institute (STI) Shaw Boulevard, Mandaluyong City Degree: Bachelor of Science in Computer Science TECHNICAL SKILLS Working knowledge in project management, leadership on coordination, logistics management Software-proficient in the following: MS Office (MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook), Adobe Acrobat/Nuance, Windows, XP, 2000, 2003, 2007, Vista, Windows 7, Windows 8, and other selected job specific software. Possessing extensive knowledge on the commonly used document control systems in the offshore industry, such as STIDtips, SPS (Share Point Server), COMOS Database (SQL), PDMS, ProArc, Infopac and Electronic Document & Data Archival Retrieval (Front End). Ability to use computer and rapidly input data and retrieve records and information. Self-correspondence. PERSONAL PROFILE Date of Birth: 20th January 1977 Nationality: Filipino Marital Status: Married Gender: Female REFERENCES Somi Karthik Gangadharan Aker Engineering Malaysia Sdn. Bhd. Information Management Manager - Christina F. Arviz Hewlett-Packard Malaysia Sdn. Bhd. Process & Capabilities Manager - Jeanie Arcilla Cordero Outsourced Quality Assured Services Inc. Brand Machine Account -