GAY MARIE C. RIVERA
VIRTUAL ASSISTANT
Profile
Experienced virtual assistant with a robust background in outbound cold
calling,
customer
service,
and
property
management.
Successfully
transitioned to remote work as an assistant property manager during the
pandemic, demonstrating adaptability and efficiency in managing tasks
and client relationships virtually. With my adaptable skills, gained from
years of wok experiences, I am confident that I can make a significant
contribution to your company. I have strong work ethic and commitment
to delivering high-quality results.
-
Work Experience
-2023
Panabo City, Davao
del Norte, Philippines
Education
Bachelor in Secondary
Education
–
2024
-
Major in English
Calendar Management
Email Management
Customer Service
Outbound cold calling
CRM
AppFolio
Tenant Tech
Tenant Turner
Canva
Lead Simple
Docusign
OneTalk
Pandadoc
Teams
Slack
Language
English
Assistant Property Manager
Does all administrative tasks for the property manager
Leasing, Advertising, email management and invoicing,
Creating lease agreement and Lease Renewals
Maintenance coordination
Ensure smooth move-in and move-out for tenants
POPLAR HOMES
Property Management Company
Team Lead for Owner and Resident Support
Handles escalations, maintenance, contract
negotiation, and customer retention
2011 - 2012
Expertise/Tools
INVEST WEST MANAGEMENT
-
IBEX GLOBAL
AT&T Billing and Customer Service
Receives inbound calls for billing
Upfront Sales for Wireless
Customer Retention
-
FLATWORLD SOLUTIONS
Account Assosiate
Outbound cold calling.
Insurance claim for an insurance company
in the UK
References
Jessica Murillo
Invest West Management
Phone:-
Email :-
Harken Paul Patlunag
Poplar Homes / Manager
Phone: -
Email :-
