Gavino L. Cristales Jr. | Freelancer Resume

GAVINO CRISTALES JR. OEG Apartment, Claridades St., Pag-asa, Obando, 3021, Philippines- GENERAL MANAGER/OPERATIONS HEAD WEBSITES & SOCIAL LINKS Linkedin: h p://h ps://www.linkedin.com/i n/gabby-cristales-4a9b112a1 - WORK EXPERIENCE SJG ARDABIL INC Obando, Bulacan Nov 2018 - Present General Manager/Opera ons Head • Assisted company's business decisions by analyzing costs, schedules, and manpower and raw materials . Facebook: h ps://www.facebook.com/gabby. cristales • Implemented eﬀec ve account management and opera on eﬀec veness in order to build and maintain customer loyalty and long-term posi ve rela onships. Por olio: h ps://gabbycristales4.wixsite.co m/websiteh p:// • Delivered and implemented various programs, such as staﬀ engagement and gender and cultural diversity. Introduced sound and eﬀec ve repor ng system to improve opera onal quality. • Created promo onal strategies to increase business while remaining within budgetary guidelines of company. SKILLS • Persuaded employees to use proper me management to con nually improve the quality of staﬀ skills to promote the growth of the company. GRAPHIC DESIGNING COPYWRITING • Supervised the implementa on of business ini a ve to vendors to increase marke ng and purchasing of goods. COORDINATING TRAINING • Enforced exis ng company policies and updated those that were not eﬀec ve to keep company abreast and aware of changing markets. • Developed eﬀec ve business strategies, systems and procedures to increase opera onal performance of produc on staﬀ and management. LANGUAGES TAGALOG • Devised solu ons for opera ons improvement and cost reduc on by monitoring opera ons staﬀ and/or management performance and assessing ﬁnancial statements and material cos ng reports. CEBUANO ENGLISH • Facilitated strong rela onships and communica on with our clients and suppliers by constant monitoring, ini a ng progressive mee ngs and introdducing new ideas in a collec ve manner. EDUCATION BACHELOR OF SCIENCE CEBU STATE COLLEGE OF SCIENCE AND TECHNOLOGY AMETROS INC. Quezon City Jul 2015 - Sep 2018 Cebu City 2002 Opera ons Head • Eﬀec vely managed staﬀ, allocated tasks, arranged for necessary materials, and surpassed company produc on goals. • Generated daily reports and recommended correc ve measures to improve produc on to assist senior management in making decisions. • U lized performance data to assess opera ons and made adjustments in staﬃng to increase produc on to meet current demands from clients. REFERENCES SAMAN SOHRABI LANGROUDI • Analyzed company's requirements and created data models and report structures to increase eﬃciency of opera ons. Hossein's Persian and Mediterranean Restaurant • Calculated and managed annual opera ng budgets. T:- E:- • Designed and implemented strategies to manage incidents which included troubleshoo ng malfunc ons and ﬁnding and resolving causes of issue. DAVID CHANG Ho Cheng Phils. Corp. T:- E:- • Enforced exis ng company policies and updated those that were not eﬀec ve to keep company abreast and aware of changing markets. FRANKLIN LATO Homemart Builder's Inc. • Increased organiza on's opera ons by using eﬃcient problem-solving techniques and quan ta ve methods to enable managers to make eﬀec ve decisions. T:- E:- • Collaborated with clients and staﬀ to resolve conﬂicts and achieve team goals. • Improved processes by implemen ng recommenda ons to eliminate issues and improve produc vity and quality of product. HOBBIES PLAYING CHESS, BASKETBALL, SKETCHING AND ONLINE GAMES • Provided pre-inspec ons including site measurements, scheduled construc on, and supervised site and all equipment. • Veriﬁed suppliers adherence to contract speciﬁca ons, quality of material delivered, and schedules of delivery. PERSONAL DETAILS • Generated and administered annual opera ng budget and prevented going over budget to allow business to con nue to be sustainable and proﬁtable. Date of birth November 03, 1981 Na onality Filipino • Provided training and mentoring to highperforming team and coaching to individuals when necessary and conducted performance reviews. Visa status N/A AMETROS INC Quezon City Nov 2011 - Jun 2015 Sales Head • Con nuously improved customer service, brand awareness and company's reputa on by providing product presenta ons, engaging corporate mee ngs and constant updates to clients with our product development. • At the request of Administra on, a ended varoius type of trade shows for product development training. • Assessed costs and market levels by consul ng with Purchasing oﬃcer and vendors to set prices of goods to maximize proﬁts. • Responsible for hiring and mo va ng 6-member team which resulted in producing sales of more than Php 24 million per year. • Supervised inventory purchases and sales contracts to ensure all records were current and compliant with regula ons. • Presented management with new strategies to increase sales of products, enlarge territory, and increase market share. • Conducted tours and put on presenta ons for the public to promote the facility and showcase the services provided. • Made adjustments to sales procedures by tracking customer behavior, market trends, and current market share to realign company goals. HO CHENG PHILS CORP. (HCG) Maka City May 2008 - Sep 2011 Area Sales Execu ve • Assessed changing markets, customer condi ons, and compe tor data and ini ated update of account plans accordingly. • Iden ﬁed and then implemented a more eﬃcient method of sending products to customers, which received all-around posi ve feedback. • Adopted a proac ve customer service approach, communica ng as soon as any issues arose to mi gate the problem and quickly resolve the situa on. • Assisted clients in deploying eﬀec ve adver sing to increase their business opportuni es. • Increased sales by building customer rela onships with elected oﬃcials and community leaders in more than 30 municipali es and numerous communi es. • Assisted sales team to reach company's target by designing and implemen ng crea ve sales and marke ng strategies. • Created spreadsheets to track client informa on including bi-monthly billings, client proposals, contracts, subcontracts and licenses. • Improved rela onships with diﬀerent types of clients and provide personalized customer service to retain accounts and increase company loyalty. • Designed tool to track and monitor favorable and possible sales opportuni es, deals in progress and actuated contracts. • Frequently contacted account holders to ensure company provided sa sfactory service with the focus on increasing revenue. • Provided excellent service to customers to maintain and increase opportuni es of future business collabora on. • Iden ﬁed and found solu ons for complex strategy issues and provided support to sales management to promote business development. • Prepared required monthly commission reports for company for more than 10 sales associates. • Charted and implemented improvements to na onal sales department, refurbished company's marke ng strategies, updated methods of capturing accurate cost analysis, and made presenta ons to establish territory expansions. HO CHENG PHILIPPINES CORP. (HCG) Maka May 2007 - Apr 2008 Customer Service & Technical Representa ve • Troubleshoots and repair of the product a ersales. • Technical presenta ons during project mee ngs. • Assest and inspect project sites for proper product installa on. • HO CHENG PHILS CORP. (HCG) Maka May 2004 - May 2007 Retail Sales Merchandiser • Collaborated with management and adver sing departments to devise promo onal plans to increase public awareness. • Created eﬀec ve displays for retailing merchandise to highlight par cular items to increase sales. • Created displays of older inventory to promote sales. • Created a rac ve displays for merchandise appropriate for seasons and market trends. • Responsible for monitoring inventory, ordering supplies and items as necessary, and rearranging displays to showcase available inventory.. • Created descrip ve signage including prices of items on display. • Drove sales by introducing new products and limited edi on items. • Rearranged high-value merchandise to increase visibility to customers and encourage purchases.