Gavino Cristales Jr.

From Philippines C O N TAC T S- G AV I N O C R I S TA L E S J R . G E N E R A L M A N A G E R / O P E R AT I O N S H E A D WORK EXPERIENCE NOV 2018 GENERAL MANAGER/OPERATIONS HEAD PRESENT SJG ARDABIL INC | Obando, Bulacan - • Assisted company's business decisions by analyzing costs, schedules, and manpower and raw materials . OEG Apartment, Claridades St., Pag-asa, Obando, 3021, Philippines • Implemented effective account management and operation effectiveness in order to build and maintain customer loyalty and long-term positive relationships. WEBSITES & SOCIAL LINKS • Delivered and implemented various programs, such as staff engagement and gender and cultural diversity. Introduced sound and effective reporting system to improve operational quality. Linkedin http://https://www.linkedin.com/in/gabb • Created promotional strategies to increase business while remaining within budgetary guidelines of company. y-cristales-4a9b112a1 • Persuaded employees to use proper time management to continually improve the quality of staff skills to promote the Facebook growth of the company. https://www.facebook.com/gabby.crist • Supervised the implementation of business initiative to ales vendors to increase marketing and purchasing of goods. • Enforced existing company policies and updated those that Portfolio were not effective to keep company abreast and aware of https://gabbycristales4.wixsite.com/we changing markets. bsitehttp:// • Developed effective business strategies, systems and procedures to increase operational performance of production staff and management. SKILLS • Devised solutions for operations improvement and cost reduction by monitoring operations staff and/or management performance and assessing financial statements and material graphic designing costing reports. • Facilitated strong relationships and communication with our Copywriting clients and suppliers by constant monitoring, initiating progressive meetings and introdducing new ideas in a Coordinating training LANGUAGES collective manner. JUL 2015 OPERATIONS HEAD SEP 2018 Ametros Inc. | Quezon City • Effectively managed staff, allocated tasks, arranged for Tagalog necessary materials, and surpassed company production goals. Cebuano • Generated daily reports and recommended corrective measures to improve production to assist senior English management in making decisions. • Utilized performance data to assess operations and made adjustments in staffing to increase production to meet current demands from clients. E D U C AT I O N • Analyzed company's requirements and created data models and report structures to increase efficiency of operations. BACHELOR OF SCIENCE • Calculated and managed annual operating budgets. Cebu State College Of Science and • Designed and implemented strategies to manage incidents Technology | Cebu City which included troubleshooting malfunctions and finding and 2002 resolving causes of issue. • Enforced existing company policies and updated those that were not effective to keep company abreast and aware of REFERENCES changing markets. • Increased organization's operations by using efficient problem-solving techniques and quantitative methods to SAMAN SOHRABI LANGROUDI enable managers to make effective decisions. Hossein's Persian and Mediterranean Restaurant • Collaborated with clients and staff to resolve conflicts and Phone Number- achieve team goals. Email- • Improved processes by implementing recommendations to eliminate issues and improve productivity and quality of DAVID CHANG product. Ho Cheng Phils. Corp. • Provided pre-inspections including site measurements, Phone Number- scheduled construction, and supervised site and all Email- equipment. FRANKLIN LATO • Verified suppliers adherence to contract specifications, Homemart Builder's Inc. quality of material delivered, and schedules of delivery. Phone Number- • Generated and administered annual operating budget and Email- prevented going over budget to allow business to continue to be sustainable and profitable. • Provided training and mentoring to high-performing team and HOBBIES coaching to individuals when necessary and conducted performance reviews. playing chess basketball sketching and online games NOV 2011 SALES HEAD JUN 2015 Ametros Inc | Quezon City PERSONAL D E TA I L S • Continuously improved customer service, brand awareness and company's reputation by providing product presentations, engaging corporate meetings and constant updates to clients with our product development. Date of birth November 03, 1981 • At the request of Administration, attended varoius type of Nationality Filipino • Assessed costs and market levels by consulting with trade shows for product development training. Purchasing officer and vendors to set prices of goods to maximize profits. Visa status N/A • Responsible for hiring and motivating 6-member team which resulted in producing sales of more than Php 24 million per year. • Supervised inventory purchases and sales contracts to ensure all records were current and compliant with regulations. • Presented management with new strategies to increase sales of products, enlarge territory, and increase market share. • Conducted tours and put on presentations for the public to promote the facility and showcase the services provided. • Made adjustments to sales procedures by tracking customer behavior, market trends, and current market share to realign company goals. MAY 2008 AREA SALES EXECUTIVE SEP 2011 Ho Cheng Phils Corp. (HCG) | Makati City • Assessed changing markets, customer conditions, and competitor data and initiated update of account plans accordingly. • Identified and then implemented a more efficient method of sending products to customers, which received all-around positive feedback. • Adopted a proactive customer service approach, communicating as soon as any issues arose to mitigate the problem and quickly resolve the situation. • Assisted clients in deploying effective advertising to increase their business opportunities. • Increased sales by building customer relationships with elected officials and community leaders in more than 30 municipalities and numerous communities. • Assisted sales team to reach company's target by designing and implementing creative sales and marketing strategies. • Created spreadsheets to track client information including bimonthly billings, client proposals, contracts, subcontracts and licenses. • Improved relationships with different types of clients and provide personalized customer service to retain accounts and increase company loyalty. • Designed tool to track and monitor favorable and possible sales opportunities, deals in progress and actuated contracts. • Frequently contacted account holders to ensure company provided satisfactory service with the focus on increasing revenue. • Provided excellent service to customers to maintain and increase opportunities of future business collaboration. • Identified and found solutions for complex strategy issues and provided support to sales management to promote business development. • Prepared required monthly commission reports for company for more than 10 sales associates. • Charted and implemented improvements to national sales department, refurbished company's marketing strategies, updated methods of capturing accurate cost analysis, and made presentations to establish territory expansions. MAY 2007 APR 2008 CUSTOMER SERVICE & TECHNICAL REPRESENTATIVE Ho Cheng Philippines Corp. (HCG) | Makati • Troubleshoots and repair of the product aftersales. • Technical presentations during project meetings. • Assest and inspect project sites for proper product installation. • MAY 2004 RETAIL SALES MERCHANDISER MAY 2007 Ho Cheng Phils Corp. (HCG) | Makati • Collaborated with management and advertising departments to devise promotional plans to increase public awareness. • Created effective displays for retailing merchandise to highlight particular items to increase sales. • Created displays of older inventory to promote sales. • Created attractive displays for merchandise appropriate for seasons and market trends. • Responsible for monitoring inventory, ordering supplies and items as necessary, and rearranging displays to showcase available inventory.. • Created descriptive signage including prices of items on display. • Drove sales by introducing new products and limited edition items. • Rearranged high-value merchandise to increase visibility to customers and encourage purchases.