From Philippines
C O N TAC T S-
G AV I N O
C R I S TA L E S J R .
G E N E R A L M A N A G E R / O P E R AT I O N S H E A D
WORK EXPERIENCE
NOV 2018
GENERAL MANAGER/OPERATIONS HEAD
PRESENT
SJG ARDABIL INC | Obando, Bulacan
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• Assisted company's business decisions by analyzing costs,
schedules, and manpower and raw materials .
OEG Apartment, Claridades St.,
Pag-asa, Obando, 3021, Philippines
• Implemented effective account management and operation
effectiveness in order to build and maintain customer loyalty
and long-term positive relationships.
WEBSITES &
SOCIAL LINKS
• Delivered and implemented various programs, such as staff
engagement and gender and cultural diversity. Introduced
sound and effective reporting system to improve operational
quality.
Linkedin
http://https://www.linkedin.com/in/gabb
• Created promotional strategies to increase business while
remaining within budgetary guidelines of company.
y-cristales-4a9b112a1
• Persuaded employees to use proper time management to
continually improve the quality of staff skills to promote the
Facebook
growth of the company.
https://www.facebook.com/gabby.crist
• Supervised the implementation of business initiative to
ales
vendors to increase marketing and purchasing of goods.
• Enforced existing company policies and updated those that
Portfolio
were not effective to keep company abreast and aware of
https://gabbycristales4.wixsite.com/we
changing markets.
bsitehttp://
• Developed effective business strategies, systems and
procedures to increase operational performance of
production staff and management.
SKILLS
• Devised solutions for operations improvement and cost
reduction by monitoring operations staff and/or management
performance and assessing financial statements and material
graphic designing
costing reports.
• Facilitated strong relationships and communication with our
Copywriting
clients and suppliers by constant monitoring, initiating
progressive meetings and introdducing new ideas in a
Coordinating training
LANGUAGES
collective manner.
JUL 2015
OPERATIONS HEAD
SEP 2018
Ametros Inc. | Quezon City
• Effectively managed staff, allocated tasks, arranged for
Tagalog
necessary materials, and surpassed company production
goals.
Cebuano
• Generated daily reports and recommended corrective
measures to improve production to assist senior
English
management in making decisions.
• Utilized performance data to assess operations and made
adjustments in staffing to increase production to meet current
demands from clients.
E D U C AT I O N
• Analyzed company's requirements and created data models
and report structures to increase efficiency of operations.
BACHELOR OF SCIENCE
• Calculated and managed annual operating budgets.
Cebu State College Of Science and
• Designed and implemented strategies to manage incidents
Technology | Cebu City
which included troubleshooting malfunctions and finding and
2002
resolving causes of issue.
• Enforced existing company policies and updated those that
were not effective to keep company abreast and aware of
REFERENCES
changing markets.
• Increased organization's operations by using efficient
problem-solving techniques and quantitative methods to
SAMAN SOHRABI LANGROUDI
enable managers to make effective decisions.
Hossein's Persian and Mediterranean
Restaurant
• Collaborated with clients and staff to resolve conflicts and
Phone Number-
achieve team goals.
Email-
• Improved processes by implementing recommendations to
eliminate issues and improve productivity and quality of
DAVID CHANG
product.
Ho Cheng Phils. Corp.
• Provided pre-inspections including site measurements,
Phone Number-
scheduled construction, and supervised site and all
Email-
equipment.
FRANKLIN LATO
• Verified suppliers adherence to contract specifications,
Homemart Builder's Inc.
quality of material delivered, and schedules of delivery.
Phone Number-
• Generated and administered annual operating budget and
Email-
prevented going over budget to allow business to continue to
be sustainable and profitable.
• Provided training and mentoring to high-performing team and
HOBBIES
coaching to individuals when necessary and conducted
performance reviews.
playing chess
basketball
sketching and online games
NOV 2011
SALES HEAD
JUN 2015
Ametros Inc | Quezon City
PERSONAL
D E TA I L S
• Continuously improved customer service, brand awareness
and company's reputation by providing product presentations,
engaging corporate meetings and constant updates to clients
with our product development.
Date of birth
November 03, 1981
• At the request of Administration, attended varoius type of
Nationality
Filipino
• Assessed costs and market levels by consulting with
trade shows for product development training.
Purchasing officer and vendors to set prices of goods to
maximize profits.
Visa status
N/A
• Responsible for hiring and motivating 6-member team which
resulted in producing sales of more than Php 24 million per
year.
• Supervised inventory purchases and sales contracts to
ensure all records were current and compliant with
regulations.
• Presented management with new strategies to increase sales
of products, enlarge territory, and increase market share.
• Conducted tours and put on presentations for the public to
promote the facility and showcase the services provided.
• Made adjustments to sales procedures by tracking customer
behavior, market trends, and current market share to realign
company goals.
MAY 2008
AREA SALES EXECUTIVE
SEP 2011
Ho Cheng Phils Corp. (HCG) | Makati City
• Assessed changing markets, customer conditions, and
competitor data and initiated update of account plans
accordingly.
• Identified and then implemented a more efficient method of
sending products to customers, which received all-around
positive feedback.
• Adopted a proactive customer service approach,
communicating as soon as any issues arose to mitigate the
problem and quickly resolve the situation.
• Assisted clients in deploying effective advertising to increase
their business opportunities.
• Increased sales by building customer relationships with
elected officials and community leaders in more than 30
municipalities and numerous communities.
• Assisted sales team to reach company's target by designing
and implementing creative sales and marketing strategies.
• Created spreadsheets to track client information including bimonthly billings, client proposals, contracts, subcontracts and
licenses.
• Improved relationships with different types of clients and
provide personalized customer service to retain accounts and
increase company loyalty.
• Designed tool to track and monitor favorable and possible
sales opportunities, deals in progress and actuated contracts.
• Frequently contacted account holders to ensure company
provided satisfactory service with the focus on increasing
revenue.
• Provided excellent service to customers to maintain and
increase opportunities of future business collaboration.
• Identified and found solutions for complex strategy issues
and provided support to sales management to promote
business development.
• Prepared required monthly commission reports for company
for more than 10 sales associates.
• Charted and implemented improvements to national sales
department, refurbished company's marketing strategies,
updated methods of capturing accurate cost analysis, and
made presentations to establish territory expansions.
MAY 2007
APR 2008
CUSTOMER SERVICE & TECHNICAL
REPRESENTATIVE
Ho Cheng Philippines Corp. (HCG) | Makati
• Troubleshoots and repair of the product aftersales.
• Technical presentations during project meetings.
• Assest and inspect project sites for proper product
installation.
•
MAY 2004
RETAIL SALES MERCHANDISER
MAY 2007
Ho Cheng Phils Corp. (HCG) | Makati
• Collaborated with management and advertising departments
to devise promotional plans to increase public awareness.
• Created effective displays for retailing merchandise to
highlight particular items to increase sales.
• Created displays of older inventory to promote sales.
• Created attractive displays for merchandise appropriate for
seasons and market trends.
• Responsible for monitoring inventory, ordering supplies and
items as necessary, and rearranging displays to showcase
available inventory..
• Created descriptive signage including prices of items on
display.
• Drove sales by introducing new products and limited edition
items.
• Rearranged high-value merchandise to increase visibility to
customers and encourage purchases.
