Gavin John Coetzee

CURRICULUM VITAE: GAVIN JOHN COETZEE LOCATION ADDRESS          Vredehoek, Cape Town, South Africa EDUCATION CAPE TOWN UNIVERSITY OF TECHNOLOGY 1989 – 1991 T3 – Chemical Engineering UNIVERSITY OF SOUTH AFRICA -- Bachelor of Science - various modules completed CSS101H, CHE102P, CHE101N, BLE111H, FIS212L, INF2611, OPS101G, COS112V OTHER COURSE & SKILLS • Java programming for Android Studio • Shopify drop-shipping • NOSA First Aid – Level 1 – 2016 • MS Office including all versions of Excel and Word, MS Project, MS Access • Adobe PhotoShop, Adobe Illustrator – course completed with Shaw Online Academy • CorelDraw, GIMP • Insightly CRM, SalesForce CRM • Mailchimp newsletter email marketing campaigns • Draftsight drafting software • Website maintenance: WordPress developer, Wix, HTML & HTML5, CSS, JavaScript, Dreamweaver • Microsoft A+ PC Technician Certification Course • Airline Cabin Crew Training Course Heathrow Airport - UK • Sea and Airline Crew Survival Course - Cape Technikon, Cape Town • Institute of Estate Agents of South Africa Board Exam (1999) • Online Trading • Dropshipping INTERESTS & OTHER ACTIVITIES • Gym, Swimming, Running and Hiking and CrossFit • Home renovations – previously purchased, renovated & sold my own apartments • Cooking and travel • Trustee on Body Corporate for two property developments for ten years EMPLOYMENT HISTORY 1. FREELANCE WORDPRESS DESIGN AND UPDATES September 2023 to present Professional Experience • Design and update WordPress websites using modern, responsive themes and plugins. • Customize layouts, colors, typography, and graphics to align with client branding. • Maintain and update website content, including product listings, blog posts, and multimedia. • Optimize websites for performance, security, and SEO best practices. • Install, configure, and update plugins and themes to enhance functionality. • Ensure mobile-friendly, cross-browser compatible designs. • Collaborate with clients to understand requirements and deliver tailored web solutions. 2. RENTAL AND SALES AGENT – CAPE TOWN CBD Citi Homes www.citihomes.co.za September 2023 to December 2024 Professional Experience • Conducting viewings for rental and sale properties • Preparing lease agreement and OTP’s • Preparing mandates • Listing properties on online portals • Conducting Ingoing and Outgoing Inspections • Handling maintenance and repair issues with landlords and tenants 3. CONFERENCE PRODUCER (REMOTE ROLE FROM ARGENTINA & SOUTH AFRICA) World Class Business Leaders, Chile November 2022 to August 2023 Conference producer for World Class Remote Office Security 2023 https://www.worldclassbusinessleaders.com/events/IS23# Professional Experience • Market Research: Conduct thorough market research to identify trends, topics, and key speakers that will attract attendees and sponsors. • Program Development: Develop the conference agenda, including selecting themes, topics, and formats (e.g., panels, keynote speeches, workshops). • Speaker Recruitment: Identify, recruit, and liaise with speakers, ensuring they are well-prepared and informed about their roles. • Content Creation: Create compelling content for marketing materials, websites, and promotional campaigns to attract attendees. • Budget Management: Develop and manage the conference budget, ensuring cost-effective operations while maintaining high-quality standards. • Logistics Coordination: Oversee all logistical aspects of the conference, including venue selection, contract negotiations, audio-visual requirements, and catering. • Marketing and Promotion: Collaborate with marketing teams to develop and execute promotional strategies, including social media, email campaigns, and partnerships. • Sponsor and Exhibitor Management: Identify potential sponsors and exhibitors, negotiate contracts, and ensure their needs are met during the event. • Registration and Attendee Management: Manage the registration process, including online systems, attendee communication, and on-site check-in. • On-site Management: Coordinate on-site operations, ensuring smooth execution of the event, including managing staff, troubleshooting issues, and overseeing the event schedule. • Post-Event Analysis: Collect and analyze feedback from attendees, speakers, and sponsors to assess the event’s success and identify areas for improvement. • Relationship Building: Develop and maintain relationships with industry professionals, stakeholders, and partners to enhance future conference offering 4. ENGLISH TUTOR (PART TIME REMOTE ROLE FROM ARGENTINA & CHILE & SOUTH AFRICA) Native Teachers, Chile April 2021 to present Professional Experience • Providing online Zoom and in-person conversational English classes to Chilean adult students. • Preparing lesson plans for all levels of students 5. CUSTOMER SERVICE AGENT (REMOTE ROLE FROM ARGENTINA) MunchFit Pty Ltd, London, United Kingdom June 2022 to September 2022 – position terminated due to company insolvency Professional Experience • Providing email support to customers in the UK. • Updating and setting up customers’ meal plan subscriptions via SalesForce CRM and the website. • Preparing general reports using SalesForce and preparing and sending out tailored marketing emails. • Rescheduling food deliveries and updating the system accordingly to ensure that food deliveries were always delivered to the correct locations and with the correct alterations to specific meals plans 6. ADMINISTRATION & OPERATIONS (HYBRID ROLE) Hurst & Wills www.hurstandwills.com Cape Town, South Africa April 2018 to March 2022 Professional Experience • Administrative and Operational Management: Executed all administrative and operational functions for the offshore property advisory company. • CRM Management: Established and configured CRM data and pipelines on Insightly, ensuring continuous maintenance, optimal functionality, and accurate synchronization with staff and supporting applications. • GSuite Administration: Managed and monitored the company's Gsuite account. • Marketing Campaigns: Created and conducted weekly and monthly newsletters and marketing campaigns using Mailchimp, Insightly, and Canva. • Website and Blog Management: Updated the company website and published relevant blog posts on the WordPress platform. • Social Media Marketing: Uploaded articles for social media marketing on Facebook, Twitter, and Instagram. • Event Coordination: Organized property product launch roadshow events, including all necessary travel and logistical preparations. • Marketing Material Production: Produced all marketing print materials. • Lead Management: Screened and followed up on potential offshore property inquiries, ensuring their integration into the appropriate pipelines. • Webinar Coordination: Coordinated webinars for various product presentations to attract potential buyers. 7. SELF-EMPLOYED CONTRACTOR The Inventory Company - Cape Town, South Africa August 2017 to March 2021 Professional Experience • Preparing property inventory inspection reports for high-end rental properties in the Cape Town City Bowl area. • Drafted reports to provide tenants, landlords and estate agents with details of the conditions of the properties, maintenance required as well as the conditions and contents of the premises. • Carrying out exit and entry handovers with tenants 8. VIRTUAL EXECUTIVE ASSISTANT AVIRTUAL Cape Town, South Africa January 2017 to July 2017 Professional Experience • Providing virtual executive assistant and personal assistant services to a host of UK based clients. • Multiple calendar and diary management • Website maintenance on WordPress websites • CRM management on SalesForce and InfusionSoft • Mailchimp email marketing campaigns • General personal assistant roles 9. Intern Estate Agent- Part-time role to supplement income ACCUTS Real Estate, City Bowl, Cape Town August 2015 to September 2016 Professional Experience • Sourcing properties for sole mandates • Marketing and selling of sectional title properties • Working part-time I was able to sell numerous apartments • Valuing and preparing properties for online listing • Drafting and preparation of offer-to-purchase documentation • Liaising with conveyances, mortgage brokers, buyers and sellers to ensure that selling and buying processes ran smoothly. 10. Executive Assistant to CEO and Executive Chairman PRDW (PTY) LTD www.prdw.com Cape Town, South Africa April 2006 to December 2016 Professional Experience • Project Costing Software Management: Installed and maintained proprietary project costing software, optimizing project administration, budget management, and invoicing processes. • Executive Assistance: Provided comprehensive personal assistance to the CEO, Executive Chairman, and senior directors, ensuring smooth workflow and effective communication within the organization. • Facilities Management: Oversaw all aspects of facilities management, including building maintenance, health and safety compliance, lease negotiations, access control, and IT systems. • Marketing Initiatives: Implemented internet-based marketing campaigns to effectively promote the company's products and services. • Print Operations: Directed the installation and management of print servers, print costing software, and MFP machines, streamlining printing operations and reducing costs. • Website Management: Maintained and updated the company’s website, ensuring accurate and current information for clients and stakeholders. • Marketing and Branding: Managed project marketing information and developed a comprehensive company capability statement, enhancing brand visibility and showcasing the company's strengths. • Safety Compliance: Acted as the designated Safety Representative, ensuring compliance with ISO 9001 standards and promoting a safe working environment. • First Aid Officer: Served as the designated First Aid Officer, providing immediate medical assistance and ensuring employee well-being. • Event Coordination: Organized office year-end functions and client events, fostering team spirit and building positive relationships. • IT Support: Provided IT support for hardware and software installations, as well as network and printer setup, resolving technical issues promptly to minimize downtime.