Gautam Kunal

Gautam Kunal Human Resources Management | 2015-18 Top 2% in UPSC 2014 Prelims | Qualified UPSC Prelims thrice | Among top 0.09%ile in DM, XAT ACADEMIC QUALIFICATIONS Degree Board Institute CGPI/% PGDHRM XLRI XLRI, Jamshedpur 4.55/8 B.Tech, IS VTU Sir MVIT 65.63% Class XII Bihar State Board RMR High School 69.56% Class X Bihar State Board SMR High School 67.14% ACADEMIC ACHIEVEMENTS • Achieved 99.72%ile in XAT2015 | Scored 99.1%ile -DM section among 90,000 applicants 2015 • Qualified for UPSC Civil Service Mains Exam 2014 among top 2%ile across India 2014 • Qualified for Indian Forest Service Mains Exam 2014 among top 1%ile across India • Achieved All India Rank of 183 in CMAT with a percentile of 99.9 among two lakh applicants - • Qualified Civil Service Mains two consecutive years | Scored among top 2.5%ile across India 2011 • Qualified for Bihar Civil Service Mains 2011 2011 Year- 2010 • Selected as Probationary officer by SBI after clearing the three tier SBI-PO exam 2003 • Secured 121out of 125 in Basic Electrical Engineering subject during graduation, best in college WORK EXPERIENCE (106 months) Senior Software Engineer Infosys Limited – Mysore 2006-15 • Worked as Team Lead in testing functionality issues of applications of Suntrust bank • Led the helpdesk team catering functionality issues of 100+ applications of Suntrustbank • Guided team to learn intricacies of handling clients efficiently during odd working hrs • Provided 24*7on-seatsupport from on call support during US & non-US hours Responsibilities • Ensured a drastic improvement in First call resolution • Involved in analysis, tech-consulting & software manual testing for British Telecom • Handled broadband communication providers for Openreach (BTRetail,AOL,Cable etc.) • Technical consultant for CPs on the products offered on Openreach EM • Responsible to drive the call effectively and quickly to get issues resolved • Won 'INSTA', quarterly award for best support provided to client Sun Trust Achievements • Won 'BRAVO', quarterly award for providing best support to client British Telecom SUMMER INTERNSHIP • Worked in HUM Consulting Ltd. during internship in Hyderabad HUM Consulting 2016 • Conducted research through Surveying multiple companies pertaining to their LTD. HR Policies & Practices and recommended solution thereof POSITIONS OF RESPONSIBITY • Worked as the Chief of organizing committee in inter-college technical fest • Selected as member of the anti-ragging committee to spread awareness MVIT 2005 • Represented the Information Science batch for two consecutive years ACADEMICS PROJECTS • Conducted an explanatory empirical study to examine the impact of workplace esurveillance on the behavioral parameters of the employees at the workplace. • Formulated hypothesis on behavioral constructs-employee stress, privacy & loyalty • Validated the hypothesis through statistical analysis of data collected by survey • S t u d i e d Individual Ego-centrism -Singhbhum Homoeopathic College and Hospital • Conducted an Empirical Study to assess structure, size & status of HR departments XLRI EXTRA CURRICULARS Debate and Writing • Secured First prize in state level debate competition organized by SCERT • Secured First runner’s up position in intra-district debate competition • Published several poems in MVIT’s annual magazine “Brindavan” • Written numerous poems and also a full-fledged novel Email:- Address: GMP Residence, XLRI Jamshedpur | Phone: - -