Gaurav

EXPERI ENCE TECHNI CALSUPPORTENGI NEERSOCI ALCURVEMEDI APRI VATELI MI TED( Apr i l 2019>PRESENT) Responsabi l i t és:I nt er nat i onal Voi cePr ocess( B2C) . GAURAVMAHANA R644Raghubhi rNagar Raj our i Gar den Newdel hi- gaur av . mahana91@gmai l . co m Dat eofBi r t h: 10August 1991 OBJECTI VES To wor k i n a v i br ant env i r onmentasat eam pl ay er wher e I can ut i l i ze my abi l i t i esi nor dert ol ev er age myski l l sand knowl edget o add up t he v al ue t o t he company , si mul t aneousl y SKI LLS  GoodCommuni cat i on Ski l l s. ( USAAccent ) .  Goodknowl edgeofVi deo edi t i ng.  Goodknowl edgei nJAVA , JSWI NG, JSP, JAVA DB, HTML, SQLQUERY, C, C+.  Ty pi ngspeed50wpm.  Webdesi gni ng.  Gr aphi csDesi gni ng.  LogoDesi gni ng.  Phot oshop.  GoodKnowl edgeof Mi cr osof tof f i ce. Resear chandi dent i f ysol ut i onst osof t war eandhar dwar ei ssues Di agnoseand t r oubl eshoott echni cali ssues,i ncl udi ng accountset up , pr i nt er ,r out er ,net wor k conf i gur at i on,wi ndows i nst al l at i ons ,no boot wi ndows. Askcust omer st ar get edquest i onst oqui ckl yunder st andt her ootoft he pr obl em Tr ackcomput ersy st em i ssuest hr ought or esol ut i on,wi t hi nagr eedt i me l i mi t s Tal kcl i ent st hr oughaser i esofact i ons,ei t herv i aphone,emai lorchat , unt i l t hey ’ v esol v edat echni cal i ssue Pr oper l yescal at eunr esol v edi ssuest oappr opr i at ei nt er nalt eams( e. g. sof t war edev el oper s) Pr ov i depr omptandaccur at ef eedbackt ocust omer s Ref ert oi nt er naldat abaseorext er nalr esour cest opr ov i deaccur at et ech sol ut i ons Ensur eal l i ssuesar epr oper l yl ogged Pr i or i t i zeandmanagesev er al openi ssuesatonet i me Fol l owupwi t hcl i ent st oensur et hei rI Tsy st emsar ef ul l yf unct i onalaf t er t r oubl eshoot i ng TECHNI CALSUPPORTENGI NEERJMDWORLDWI DESOLUTI ONPVT.LTD( 2016t o2019) Responsabi l i t és:I nt er nat i onal Voi cePr ocess( B2C) . Resear chandi dent i f ysol ut i onst osof t war eandhar dwar ei ssues Di agnoseandt r oubl eshoott echni cali ssues,i ncl udi ngaccountset up , pr i nt er ,r out er ,net wor k conf i gur at i on,wi ndows i nst al l at i ons ,no boot wi ndows. Askcust omer st ar get edquest i onst oqui ckl yunder st andt her ootoft he pr obl em Tr ackcomput ersy st em i ssuest hr ought or esol ut i on,wi t hi nagr eedt i me l i mi t s Tal kcl i ent st hr oughaser i esofact i ons,ei t herv i aphone,emai lorchat , unt i l t hey ’ v esol v edat echni cal i ssue Pr oper l yescal at eunr esol v edi ssuest oappr opr i at ei nt er nalt eams( e. g. sof t war edev el oper s) Pr ov i depr omptandaccur at ef eedbackt ocust omer s Ref ert oi nt er naldat abaseorext er nalr esour cest opr ov i deaccur at et ech sol ut i ons Ensur eal l i ssuesar epr oper l yl ogged Pr i or i t i zeandmanagesev er al openi ssuesatonet i me Fol l owupwi t hcl i ent st oensur et hei rI Tsy st emsar ef ul l yf unct i onalaf t er t r oubl eshoot i ng EDUCATI ON PURSI NGMCA FROM I NDI RAGANDHINATI ONALUNI VERSI TY BCAFROMI NDI RAGANDHINATI ONALUNI VERSI TY( 2012>2015 HI GHSCHOOL-NI OS-) SECONDARYSCHOOL-NI OS-) PROFESSI ONALQUALI FI CATI ON  Di pl omai ncomput er .f r om Sewabhar t i comput eri nsi t i ut e  Di pl omai ncomput erhar dwar ef r om saksham bhar t i  Di pl omai nGr aphi cDesi gni ngsewabhar t i comput eri nsi t i ut e PROJECTS 1 Pr oj ectName: Col l egeManagementSy st em.I nMCA Languageofi mpl ement at i on:JSP, MYSQL. Oper at i ngsy st em, wi ndows7, wi ndow8, wi ndows10 Descr i pt i on:Thes of t war eCol l egeManagementSy st em f orcol l ege i sawel l or gani zedwebsi t edev el opedt opr ov i det heusert oget r el i efof ff r om t hemanual sy st em Thesy st em hasf eat ur est hatar e v i t al t ot heusersuchasRepor tGener at i onf ort heSt udent sMar ks, f ees, at t endance, et c. 2 Pr oj ectName: -St udyCent r eManagementSy st em. Languageofi mpl ement at i on:JAVA Oper at i ngsy st em, wi ndows7, wi ndow8, wi ndows10 Descr i pt i on:Thes of t war eSt udyCent r eManagementSy st em f or St udyCent r ei sawel l or gani zedsof t war edev el opedt opr ov i det he usert ogetr el i efof ff r om t hemanual sy st em Thesy st em has f eat ur est hatar ev i t al t ot heusersuchasRepor tGener at i onf ort he St udent sMar ks, f ees, at t endance, et c. DECLARATI ON Iher ebydecl ar et hatal l t hei nf or mat i onpr ov i dedbymei s t r ueandaccur at eaccor di ngt omyknowl edge. DATE: PLACE- GAURAVMAHANA