Gaurang Mehta

GAURANG MEHTA San Ramon, CA 94582 | - |-PROFESSIONAL SUMMARY Dynamic Product Management Leader with over 15 years of experience in healthcare, banking, payments, and fintech industries. Demonstrated success in delivering innovative, scalable, and secure products that enhance customer experiences and drive business growth. 0->1 and 1->10 strategies. Expertise in product strategy, roadmap development, and cross-functional leadership, with a strong focus on compliance, customer-centricity, and data-driven decisionmaking. CORE COMPETENCIES           Product Vision & Strategy Development Payments Ecosystem Expertise (APIs, Gateways, Compliance) SaaS & Digital Banking Solutions Customer-Centric Design & Experience Agile Product Management & Execution Data-Driven Insights & Analytics Cross-Functional Collaboration & Leadership Compliance & Security (PCI DSS, GDPR) Scalable Infrastructure & Ecosystem Building Vendor & Partner Management PROFESSIONAL EXPERIENCE Director of Product Management, Digital | Fiserv Sunnyvale, CA | 04/2021 – 12/2024     Spearheaded the development of scalable payment platforms, increasing revenue by 150% and securing enterprise-level client partnerships. Optimized user experiences through AI-driven personalization, improving conversion rates by 25%. Ensured compliance with PCI DSS and other regulatory frameworks, safeguarding transaction integrity and customer trust. Built a reputation as a “King of Integrations” by delivering seamless API integrations with multiple partners. Head of Product Innovations & Retail Digital Banking | Fiserv San Ramon, CA | 10/2012 – 04/2021     Launched first-ever SaaS-based digital banking platform used by over 200 financial institutions and millions of end-users. Created an Innovations Lab, fostering a culture of ideation and driving the launch of groundbreaking products, including AI-driven cross-selling features. Delivered a 400% increase in sales through a large-scale UX/UI redesign and enhanced product offerings. Established and maintained a marketplace for SDK-built apps, enabling seamless integrations for financial institutions. Product Manager & Researcher | HP Labs Palo Alto, CA | 01/2008 – 12/2010    Designed and implemented secure, scalable solutions for Electronic Health Records (EHR) and TeleHealth platforms, earning two U.S. patents. Led cross-functional teams to develop innovative products with a focus on compliance, data privacy, and user engagement. Conducted extensive market and user research to inform product strategies and enhance healthcare outcomes. Senior Mobile Program Manager | Wells Fargo Bank San Francisco, CA | 11/2010 – 06/2012   Delivered end-to-end lifecycle management for mobile banking solutions, aligning product development with user needs and regulatory requirements. Conducted usability studies and implemented enhancements that significantly improved user satisfaction and adoption. Senior Project Manager | TIAA-CREF/Kaspick & Co Redwood City, CA | 06/2010 – 09/2010   Managed special projects for financial applications, ensuring alignment with organizational goals and client expectations. Developed processes to improve project delivery and stakeholder communication. CEO & Head of Product | eWebshell, Inc. San Ramon, CA | 09/2009 – 06/2010   Built business cases for innovative online and mobile ventures, pitching to angel investors and venture capitalists. Directed product development from ideation to execution, including wireframes and prototypes. EDUCATION  MBA, University of Phoenix  MS, Computer Science, Santa Clara University  BS, Electrical Engineering, National Institute of Technology, India CERTIFICATIONS  Pragmatic Marketing  Certified Scrum Product Owner (CSPO)  Certified Scrum Master (CSM) KEY ACHIEVEMENTS  Increased revenue by over 400% through innovative product development and customer-centric enhancements.  Awarded two U.S. patents for contributions to healthcare technology and data security.  Recognized for developing scalable, secure, and customer-focused solutions in banking and payments. TECHNICAL SKILLS  Product Management Tools: JIRA, Confluence, Teams, SharePoint, Aha!  Analytics Platforms: Adobe Analytics, Tableau, Google Analytics  Cloud Technologies: AWS, Azure  Regulatory Compliance: PCI DSS, GDPR, PSD2  Agile Frameworks: Scrum, Kanban