Gaurab Kumar Nandi

Gaurab Kumar NandiDirector - Software Engineering and Delivery BangaloreAccount ManagementApplication Development-Engineering ManagementApplication Management-ManagementProduct Development https://www.linkedin.com/in/gaurabkumarnandi/Program ManagementSupport/ Operations Solution ArchitectureService Management EDUCATION: MTech (Computer Science) ISI CAL ’94CERTIFICATE:ITIL Foundation v3 (HP-UK) Exec MBA (Fin) IMT Ghaziabad 2019-20Root Cause Analyst (Arms Reliability-Australia) MSc (Applied Maths) Calcutta Univ. ’91AI/ML Foundation (Coursera/ IBM) CAREER SUMMARY Worked for 22 years, Software Development, Delivery & Support for BIG5/ Global firms: Accenture, Deloitte, Perot/Dell, JDA,TCS. Managed 10+ years - engineering program (mn $) of enterprise software application portfolio - Agile/Scrum/SAFe – account/ engagement, solution architecture, engineering, delivery, program, financial, people, process, stakeholder, services. Geographies – USA, UK, Europe, Johannesburg (SA), Singapore, Australia. Industries - BFS (Capital Market, Retail Banking), Supply Chain Management, Healthcare, Digital Marketing, Mining, e-Governance. Global Clients - JP Morgan Chase (JPMC), Bank of Ireland (BOI), ABSA Bank, BHP Billiton, California Stat Govt. (USA). Hands-on 16+ years - Cloud, SaaS, Web, SOA, Distributed Computing, RDBMS, Hybrid Client/Server, Mainframe, Middleware. ACCOUNT / ENGAGEMENT MANAGEMENT SOLUTION ARCHITECTURE Built relationships; maximized business opportunitiesCollaborated with sales/marketing Managed proposals, RFP/SOW, CSATManaged Proof of Concept, pre-sales support Translated requirements into solutions / servicesManaged roadmap / scope Delivered solutions / servicesDriven technology solution development Prepared project performance report DELIVERY/ PROGRAM MANAGEMENTFINANCIAL MANAGEMENT Managed full life cycle program of application portfolioManaged program budget, billing Managed Agile/ Scrum/ SAFeManaged financial resources utilization Managed Fixed Price, T&M, B2B/B2C projectsAdded business value to client PEOPLE MANAGEMENTAPPLICATION SERVICE MANAGEMENT Built global multicultural international teamsIncident Management Managed DEV & QA managers, architects and engineers Problem Management - PIR, RCA Performance management, ESAT Change Management, managed SLA OLA KPI Managed hiring, training, coach/ counsel Continuous Service Improvement, trend analysis COMMUNICATION AND PROCESS MANAGEMENTSTAKEHOLDER and VENDOR MANAGEMENT Managed risk/issue, conflict, escalationWorked with HR Sales/ Marketing, Solution Architect Managed status reporting to client and CXOCustomer success, Product management Established delivery / Agile / Scrum processesInfrastructure, Professional Services, Operations Established engineering and support processesManaged vendors for 3rd party software ENGINEERING / DEVELOPMENT MANAGEMENTARCHITECTURES / TECHNOLOGIES Development/ ADM/ Quality, SDLC/ STLC, automationCloud AWS GCP SaaS Distributed Computing Support/ AMS - 24x7 production support (L1-L2-L3)MVC SOA REST API Java/J2EE Hibernate Spring UAT and launch (Alpha/ Beta) supportOracle Sybase MSSQL MySQL SQL PL/SQL; JavaScript Release Management, deploymentN-Tier Hybrid Client/ Server - Unix/C/C++ DevOps – CI/CD, scalability & high availabilityIBM Mainframe DB2 MQ Series Cobol ActiveMQ TOOLS / OPEN SRC: JIRA GIT BitBucket Jenkins Sonar Fortify Acunetix ElasticSearch Angular JQuery LoadRunner Selenium JMeter RECENT EMPLOYMENTS: Director - Software Engineering and Delivery True Influence Bangalore Manager - Software Engineering and Delivery Edifecs Technologies Mohali Associate Manager - Software Engineering and Delivery Accenture Mumbai Senior Technical Architect - Software Engineering JDA Software Hyderabad Technical Architect - Software Engineering Perot System (Dell Services) Noida Programmer Analyst - Software Engineering Deloitte Consulting Sacramento, CA, USA PROJECT DETAILS: I had taken break for Exec MBA; currently looking for Sr. Leadership job in Software Engineering and Delivery. True Influence (TI) – Bangalore[Mar 2017 – Oct 2018] Director – Software Engineering and Delivery Project #11: InsightBASE (IB) / LeadPACPro (LPP) Development & production support of enterprise Cloud / SaaS platform for Global Digital Marketing Industry. Managed client account/ engagement, pre-sales, solution architecture, scope/ roadmap, architecture, development, QA, scalability, devops, release, deployment, UAT, launch (Alpha/ Beta) and production support of Cloud/ DaaS portfolio. Directed and provided strategic leadership/ governance; managed program/ delivery, people, process, finance, client & stakeholders – sales/ marketing, customer success, product management, infrastructure, professional services, operations. Developed and delivered Cloud/SaaS platform that enabled TI operate related diversified businesses of Digital Market Intelligence and Account Based Marketing (ABM)/ Content Syndicated Lead Delivery through single platform. Architecture/Technology: Java, Spring MVC, SOA/ REST/ API, Angular, MySQL, AWS/ RedShift, GCP/ BigQuery, BigData. Edifecs Technologies – Mohali[Jan 2014 – Feb 2017] Manager – Software Engineering and Delivery Project #10: HealthCare Compliance Test Management Development and production support of enterprise Cloud/ SaaS portfolio for US Healthcare Industry. Managed pre-sales support, scope, architecture, development, devops, release, launch and support of Cloud platform. Provided strategic leadership/ governance; managed program/ delivery, people, process, finance and stakeholders – customer success, product management, infrastructure, professional services. Implemented high availability, scalability. Developed and delivered Cloud/SaaS Test Bed platform that enabled US Healthcare Giants, both payers and providers, upgrade healthcare IT/application infrastructure to meet OBAMACARE deadline. Architecture/Technology: Spring MVC, Distributed Computing, Java, Grail/Groovy, MSSQL, Active MQ, Tableau, Jenkins. [Dec 2012 – Dec 2013] – I was involved with Start-Up Initiative. Accenture – Mumbai[May 2007 – Nov 2012] Associate Manager/ Application Service Delivery Manager Project #9: Merlion[Jun 2011 – Nov 2012] Application Management Services (AMS) of Enterprise Platform supporting Global Mining business. Client: BHP Billiton (Australia and Singapore), World’s Largest Miner. Managed Incident & Problem Management - PIR, RCA and Continuous Service Improvement (CSI). Provided strategic leadership/ governance; managed program/ delivery, people, process, client and stakeholders –engineering, support, infrastructure, 3rd party vendors. Stabilized Enterprise Mining Platform by slashing incident rate by 50% in 18 months. Project #8: IBT-CP (Investment Banking Technology – Core Processing) [May 2007 – May 2011] ADM - development and production support of Trading Platform supporting post trade STP of worldwide derivatives trading. Client: JP Morgan Chase (UK – London). Managed client engagement, pre-sales support, solution architecture and scope for upgrading Trading Platform. Managed and hands-on architecture, development, QA, release, UAT & production support of trading applications portfolio. Provided strategic leadership/ governance; managed program/ delivery, people, process, finance, client and stakeholders – sales/marketing, infrastructure, business operations. Delivered upgraded trading platform that helped JPMC’s business growth. Architecture/Technology: Event-driven, publish/subscribe, C/C++/Unix, Java/J2EE, Sybase, MQ Series. JDA Software – Hyderabad[Mar 2005 – Apr 2007] Sr. Technical Architect - development, delivery and support Project #7: SCPO (Supply Chain Planning and Optimization) Development and production support of SCPO Web platform for Global Manufacturing and Retail Industries. Managed and hands-on architecture/design, development, production support of web based SCPO product. Provided strategic leadership; managed project delivery, people, process, stakeholders, product management, operations. Delivered well architected platform that increased clients’ market penetration. Architecture/Technology: Pipe, SOA, Distributed Computing, Unix/C/C++, Java/J2EE, Oracle, WebLogic. Perot System (now Dell Services) – Noida[Feb 2004 – Feb 2005] Technical Architect - development, delivery and support Project #6: SPR-TRACS (Service Process Renewal – TRansaction and Cash System) Development of CORE/ Retail Banking enterprise application. Client: Bank of Ireland (Dublin, Ireland). Managed & hands-on pre-sales support, architecture/design, development, production support of retail banking application. Provided strategic leadership; managed delivery, people, process, client and stakeholders – infrastructure, operations. Delivered major enhancement across the platform that helped BOI achieve business growth. Architecture/Technology: 6-tier Client/Server- PowerBuilder, VC++, MSSQL, MQSeries, IBM Mainframe/ DB2. [May 2003 – Jan 2004] – I had taken break for higher study initiative. Deloitte Consulting – Folsom, Sacramento, CA, USA[Mar 2001 – Apr 2003] Project #5: CalWIN - Developed world’s largest e-Governance, 3-tier Client/Server - PowerBuilder Unix/C/C++/Tuxedo Oracle Client: California State Govt. Welfare System American Megatrends Incorporation (AMI) – Fremont, CA, USA [Oct 2000 – Feb 2001] Project #4: MegaRAID - Developed RAID storage solution using VC++ for USA storage industry. Patriot Automation Projects Ltd. – Calcutta[Apr 2000 – Sep 2000] Project #3: Developed In-house Payroll Software using VC++ Tata Consultancy Services – Calcutta, Johannesburg[Mar 1997 – Apr 2000] Project #2: HOGAN – ADM - development and production support of IBM Mainframe/Cobol based Retail Banking platform. Client - ABSA Bank, Johannesburg, South Africa. Jenson & Nicholson – Calcutta[Aug 1994 – Mar 1997] Project #1: MagiMail - Re-engineered In-house Enterprise Intranet Application using Unix/C/C++.