Garleen Joy C. Villamer

 GARLEEN JOY C. VILLAMER 2C Gustilo Apt. Bac 1-11 Don Carlos Barangay 190 Pasay City 1300-| - To obtain a position that will use my skills and allow me to learn new skills and seek for a challenging opportunity where I will be able to utilize my strong organizational skills, experiences and ability to work well with people which will allow me to grow personally and professionally. PERSONAL INFORMATION Birthdate: April 14, 1999 Age: 25 Years Old Birthplace: Ocampo, Camarines Sur Sex: Female Nationality: Filipino Religion: Roman Catholic SKILLS Excellent Communication Skills Problem Solving Interpersonal Skills Administrative support Active listening Telesales techniques Microsoft Office Tools SEMINARS AND TRAININGS September 02, 2024 - November 08, 2024 Global Communications Training Global Communications & Management Academy EPERFORMAX CONTACT CENTER EXPERIENCE September 2024 - March 2025 EPERFORMAX CONTACT CENTER Scape Building- Central Business Park 1 Macapagal cor Pearl Dr. Pasay City, Philippines 1302 Customer Service Representative T-MOBILE FOR BUSINESS US Assisted business owners with service-related questions, feedback and complaints. Building good rapport with customers through courteous and professional communications via telephone. June 2020 - March 2022 Concentrix Tera Tower Bridgetowne, Ortigas Pasig City Customer Service Representative SPRINT US Worked as a customer service representative; responsible for handling customer inquiries, resolving issues, and providing products or services over the phone. Technical Support Representative T-Mobile US Worked as a technical support representative; responsible for providing assistance to customers experiencing technical issues with a product or services. March 2019 - September 2019 QUANTRICS Robinsons Cybergate Place Naga City, Camarines Sur 4400 Customer Service Representative BELL CA Worked as a customer service representative; helping customer’s issue on their phone and services. Also sell internet plans and cellphones services via chat. EDUCATIONAL BACKGROUND Senior High SchoolAteneo de Naga University 2018 Accountancy and Business Management Ateneo Ave., Bagumbayan Naga City Junior High SchoolUniversidad de Sta. Isabel Pili Campus 2016 San Agustin, Pili, Camarines Sur Primary Ocampo Central School 2012 Poblacion West, Ocampo, Camarines Sur I hereby certify that the above information is true and correct, to the best of my knowledge and belief. GARLEEN JOY C. VILLAMER Applicant