Ganesh Prasad S

Ganesh Prasad S CAREER OBJECTIVE To provide best service to the clients for every opportunity. Fully utilize my training and skills in making a significant contribution to the success of my clients. SUMMARY OF PROFESSIONAL EXPERIENCE Over 10 years of experience at Entrust Services in Service Delivery contributing towards HR operations, Learning & Development, data Reporting system and customer service delivery. Maintaining excellent relationship with stakeholders & providing value added customer service, ensuring quality to achieve customer satisfaction. Excellent interpersonal, communication and organizational skills. Skillset / Functional Experience Customer Service / Query handling Employee Data Management Quality and Process Improvement. Learner’s attendance management. HR Reporting delivery. Process innovation. Problem Solving / critical thinking. Strategic Thinking and analysis Different Project worked with: Twitter Data Insights team as a lead campaign coordinator from Bangalore, supporting sales and campaign. Global Nokia HR Reporting supporting Nokia global HR services in HR Reports generation. Volkswagen South Africa Training Academy, as an Attendance Driver, driving to maximize Attendance and Reduce No Show. HR Service Delivery, supporting various backend operations of Accenture HR Services. Virgin Media Customer service and quality check as a process associate for the UK based client. Tools & Applications Crimson Hexagon – SAP (R3 Module) – Citrix – ARIBA – Siebel – Success Factor – MS Excel – CADIS – Lotus Note – PERSONAL DETAILS Communication Address #2/1, 1st Main, parallel to 80ft road, RMV II Stage - 560094 Contact Phone numbers - E-mail-