Gailie Marie L. Babao

 GAILIE MARIE L. BABAO #9 Saphire St. Perlas Compound Kumintang Ilaya Batangas City Philippines- (M) ---skype id: GaiL- OBJECTIVE :To hold a position in your company and succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. SUMMARY OF WORK EXPERIENCE 30 years of customer service, product selling and handling, store operations, cashiering, hosting, merchandising and BPO. EMPLOYMENT RECORDS August 9, 2014 to present Freelance Home base Call center Agent CSR / REVA,/ Data Encoder /Email & Chat Support/ GVA / Virtual Assistant / Sales Rep. ( MCS, IDialu, Moneybee, Vinno UTZ, Greylock Phone animal, MY VA TEAM ). MCS ADVOCATES February 26, 2018 to present - Cold Calling to REI’s prospect who are interested in selling and buying properties all over clients MLS to set an appointment and pre-qualify them. Manage calendar’s appointment, call back and follow up calls. Tracking and consolidating numbers into the spreadsheet, BT to MOJO. ACEVA Aug. 2017 to January - Cold Calling prospect who are interested in buying, selling properties all over AZ to set an appointment and pre-qualify them. Manage calendar’s meetings and appointments. - tracking and consolidating numbers into a spreadsheet - Running Their Facebook Group for Their coaching program - posting congratulations, 1st transactions, milestones. - Texting and emailing clients to submit numbers, remind them about specific training - posting on Craigslist’s to help recruit agents to the Market Center (office) that are not already with KW - Email supports some admin task for daily reports. MVT March 5, 2016 – February 2018 open to the posiblity - Tracking and consolidating numbers into a spreadsheet - Running her Facebook Group for her coaching program - posting congratulations, 1st transactions, milestones. - Manage calendar’s meetings and appointments. Texting and emailing clients to submit numbers, remind them about specific training - Posting on Craigslists to help recruit agents to the Market Center (office) that are not already with KW - Email supports some admin task for daily reports. - Call prospect who are interested in buying, selling properties all over USA to set an appointment and pre-qualify them. Grey lock November 5, 2016 - January 16, 2017 Selling tickets for a cruise line vacation, email support. NMS Feb. 20, 2017 - Apr 4, 2017 Resigned B to C Chat support for dating site. Data entry Phone Animal June 25, 2016 Sept. 30, 2016 Resigned B to C We call prospects who are interested in owning a home, pre-qualify them and set appointment with them. EZPEASY ZenEbiz April 1, 2016 - June 30,2017 Resigned B to B chat support, admin task, data enry, Gather information with Galleon, Camelcamel, Lazada for price comparison and price updates, social media advertising such as posting to Lazada, camel camel and galleon. Moneybee April 21, 2017 - June 22, 2016 Resigned B to C Set appointment to customer who needs Insurance for, car, home and also for a credit repair Vinno UTZ - AU EOC Jan 10, 2016 Apr. 20, 2016 B TO B We call on Hospitals and clinics all over Australia to offer Ultrasound machine by setting appointment with the client. Email and chat support. Admin task prepare customers and clients calendar and appointment. Daily report IDialu - U.S.A reigned - B TO C July 16 2015 Jan 10, 2016 Looking for people who has low credit score, people who are looking for home loan car loan, RTO pre-qualify those interested in owning a home through RTO Online Buying and Selling Self Employed 1. Online selling of Ready Made Clothing, Make Up , Foods 2. Responsible in delivery , Meet up January 3, 2011 to July 9, 2014 Teletech Customer Care Phils. Robinsons Galleria Lipa City Customer Service Representative (Inbound) 1. Responsible in prepaid activations for mobile, broadband, Ipad and Tablet, changing of ownership, change FNN.(Inbound Account) 2. Credit disputes, changing prepaid offers. 3. Assist residential and business online customers in user name and password reset de registering and disassociating of account name, user name and password. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Feb 3, 2008 to December 10 2010 Linkserve Solutions 33 Ambida Blg 3rd Flr P. Burgos St.Batangas City Customer Service Representative (Outbound) 1. Responsible in Telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services, Lead generation, appointment setting, Customer service and Technical support. 2. Assist in filling up application forms to foreign customers (U.S.A- UK). 3. Does the follow on calls. Email and Chat support. 4. Interacts with customers from all over U.S.A. 5. Directly communicates with the client email and reports. December 1, 2007 – January10, 2008 Verano Call Center Solutions Batangas City Call Center Agent (Outbound) Customer Service Representative (Outbound) 1. Responsible in Telemarketing.Lead Generation, 2. Responsible in Sales Advisory, 3. Responsible in Sales Verification. 4. Assist in filling up application forms to foreign customers (U.S.A- UK). 5. Does the follow on calls. 6. Interacts with customers from all over U.S.A. May 1, 2003 – September 15, 2003 Juan Carlo D’Caterer Batangas City Store Assistant / Admin Assistant 1. Responsible in store operations. 2. Encodes and monitors product variance. 3. Maintains Kitchen and stock control cost. 4. Monitors proper product wastage and Food safety 5. Monitors transmittal, receiving, deliveries and ordering of stocks. 6. Consolidate Sales 7. Replenish stocks, daily and monthly inventory 8. Cashiering March 1, 2001 – April 1, 2003 Darwill Development and Realty Company Batangas City Administrative Staff 1. Responsible in computation of overall incoming and outgoing accounts. 2. Responsible in filling, billing, consolidating of sales, banking. 3. Encodes data 4. Responsible in daily, monthly and yearly reports. March 5, 2000 – February 19, 2001 Buenafresca Delicatessen and Meat market Kumintang Ilaya, Batangas City Store Manager 1. Responsible in Store Operations. Handles 10 employees 2. Responsible in releasing checks to suppliers. 3. Responsible in transmittal, receiving, deliveries and ordering of stocks. 4. Assist in telemarketing, booking and billing of deliveries. 5. Responsible in computation of man-hours and crew positioning. March 1, 1998 – October 30, 1998 Batangas Regional Hospital Batangas City Medical Secretary 1. Responsible in filling, billing, typing and releasing of paps smear results. 2. Assist in embedding and cutting of blocks and gram staining. November 1998 – February 1999 December 1997 – March 1998 June 1996 – January 1997 JOLIBBEE Calicanto, Batangas City November 1994 – March 1995 JOLIBBEE D.Silang St. Batangas City March 1994 – September 1994 JOLIBBEE C.M Recto, Lipa City STORE MARKETING ASSISTANT 1. Responsible in assisting store marketing projects and activities to achieve Company target sales that carry all product lines. 2. Responsible in field works, gathering data regarding market flow. 3. Conduct programs that will increase every Childs recreational idea. 4. Party hosting, booking and billing. 5. Handles five persons. October 1995 – April 1996 Jolibbee D.Silang St. Batangas City SENIOR CASHIER 1. Responsible in proper handling of cash funds which includes cashiers Change funds, cash sales. 2. Consolidate sales, computes man hours, replenish cash boxes with a cash Fund of 100, 000, 00 php. 3. Handles five persons. July 1992 – January 1994 Jolibbee D.Silang St., Batangas City Soda Counter Crew 1. Responsible in proper handling of post mix and back-up of stocks. 2. Responsible in order taking, cashiering. March 1992 – June 1992 Citimart Shop- on Saleslady 1. Responsible in assisting costumers. 2. In charge of daily and monthly inventory. 3. Replenishing and merchandising of stock. PERSONAL DATA AGE:45 yr. /old DATE OF BIRTH:November 23, 1971 PLACE OF BIRTH:San Fernando, Pampanga SEX:Female RELIGION:Roman Catholic NATIONALITY:Filipino LANGUAGE SPOKEN:Tagalog, English SSS NO. (umid):crn- EDUCATIONAL ATTAINMENT College:Associate in Radiologic Technology (3 yrs) Lyceum of Batangas Batangas City March 1992 SPECIAL COURSES AND TRAININGS ATTENDED VERANO CALL CENTER SOLUTIONS Intonation Basic Call handling Opening and Closing Sales Call Introduction to Outbound Sales AMERICAN ACCENT TRAIN Intro to American Intonation Pronunciations American geography Basic Call Handling Handling Irate Customers COMPUTER ON OFFICE PRO Microsoft Windows S.T.I – P.Burgos St. Batangas City DISC Personality Report https://www.123test.com/disc-personality-test/id=fKXEMHZ03GFF42H02013 Typing Test http://www.typingtest.com/result.html?acc=100&nwpm=33&gwpm=33&ncpm=168&gcpm=168&dur=60&time=60&chksum=16813&unit=wpm&kh=998&td=null&err=0&hits=168 Speed test https://www.speedtest.net/result/-