Gagan Malik

Your Next Hire!

If you believe that I am the person who already knows, loves, drinks, and breathes your brand/product, so handling the following would be a cakewalk.

You must know that I have these following knowledge and skills too:

Ecommerce Management

• Shopify & Commercehq
• Dropshipping - Aliexpress & Amazon Seller Central
• Oberlo & Dropified
• Google/ Web product listing

Customer Support & Service & Administration

(Among my colleagues, I’m known as the one who can pick up the pieces, no matter what amount of you-know-what hits the fan)

• Handling Queries, Chargebacks, Refunds.
• Order Tracking/ Analyzing or creating reports
• Highly professional and pleasing. (Speak to me see for yourself)
• CRM's - Teamwork, Insightly, Basecamp, Asana
• Software - Indesign, Illustrator, Corel Draw, Photoshop

Social Media & Email Marketing:

• Facebook fan page management
• Instagram Handles
• Linkedin & Twitter
• HootSuite, Bufferapp, Pinterest

Basic Stuff

Maybe nobody stresses on the ‘basic stuff’ but trust me, it matters a lot. Sometimes, the most. If you need someone who can dig into data, see what’s working (and what’s not), and challenge the status quo, let’s talk. 

• My typing speed is 50 words per minute
• I can dig and find hidden contact information, missing fields or something which would actually help. 
• I am a geek, who spends almost 10 hours daily in front of the screen, and have been doing it for the last 15 years. The ability to multitask and figuring out puzzled tasks comes quite handy to me.

Real Estate Skill

• Spareroom.co.uk
• Airbnb.com
• Booking.com
• Gumtree
• Handling overall customer, administration and online advertising requirement for real estate firms