Gabrielle Tañedo

Gabrielle Tañedo Digital Nomad ABOUT ME - Tramo Street, Pasay City Philippines- Experience Education 2018 National University Computer Science San Sebastian College Recoletos Computer Science 2016 2012 - 2014 I am a highly competent IT Professional with a practical approach to problem-solving and a drive to see things through to completion. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. Pamantasan ng Lungsod ng Maynila Computer Science Skills 2021 - 2022 Impact School Executive Assistant to CEO • Handles e-commerce concerns and assists end-users. TDCX PH Inc. Account Associate I • Monitors chat and email platforms to reply in a timely manner. 2020 - 2022 2018 - 2020 Stefanini IT Helpdesk Technician I Creativity Illustration Typography Photography • Update company's database with onboarding/offboarding clients. • Monitor emails and reply appropriately including appointment-setting. • Tasked with marketing collaboration. 2015 - 2016 Alorica Technical Support Representative • Assists end-users for security patches, troubleshooting, and admin privileges of software installed. • Handles end-users' profile through Active Directory • Onboarding and offboarding of associates using AD and MS Exchange Server. • Handled calls involving troubleshooting and establishing secure connection of network. • Maintaining customer satisfaction with every call handled.