Gabriella Jones

Technical Account Manager with 4+ years of experience supporting SaaS and AI-driven platforms through customer onboarding, implementation, and success strategy. I specialize in Salesforce-managed integrations, AI enablement, and GTM optimization, bridging technical depth with customer empathy. Known for streamlining complex workflows, scaling onboarding programs, and driving adoption across enterprise accounts. Passionate about helping innovative tech companies deliver measurable value and retention through strong customer partnerships.