Gabriela Rivera
Providence RI
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Projects
PROFESSIONAL SUMMARY
To seek a position or partnership as an impactful employee with a fast-growing company where there are opportunities for
utilizing an excellent educational background, customer success and multilingual skills. Resourceful team player with
knowledge in common software applications and social media platforms. Well-versed in business organization and
strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented
problem-solving.
SKILLS
● Database Management
● Fluent in English, Spanish, and French
● Microsoft Excel
● Hubspot, Zappier, Wix, SaaS, SEO
WORK HISTORY
CLIENT ONBOARD SPECIALIST | 12/2021 to CURRENT
Proper Fans (Remote)
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Generating multiple data systems and goal sheets with research metrics to find target clients.
Utilizing compassionate as well as tactical communication methods to reach and retain new members.
Automating position software programs to contact clients at low workflow periods.
Keeping seamless and professional relationships with such clients through adhering to their pain points.
Training customers on platform utilization and optimization according to their designated buyer.
STRATEGIC CONSULTING INTERN | 01/2021 to 09/2021
BCG, Boston Consulting Group (Remote)
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Communicated in a corporate setting to assist mock-up businesses with their consumer outreach.
Completed mock-up projects such as Telemarketing Research Proposal.
Generated other pieces of documentation to collect relative research data needed to support my findings.
Built rapport with clients to facilitate a trusting relationship and provide a setting conducive to growth.
BUSINESS ADVISOR INTERN | 12/2018 to 04/2019
Broward Lifestyles - FL
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Worked as an advisor specialized in B2B communication and sold more than 39 advertisement packages within a
3-month span.
Scheduled meetings between possible advertisement clients and the head graphic designer.
Provided tools for customer service and effective demonstration through each product package.
Contacted potential and ongoing clients through phone calls, email messaging, and product demonstration.
Improved customer interaction using persuasive selling and interpersonal conversation tactics.
Data Entry up to 25 documents per day regarding client information and reduced hours per task by 12% through
computer software.
EDUCATION
Thinkful - Remote | Technical Program
Certification, Digital Marketing,
01/2021 - 03/2021
● Excelled in content creation and marketing data projects. Trained by top marketing professionals on copywriting and
SEO. Certifications:Digital Marketing.
Eastern Florida State College - Remote (FL)| Continuing
Associate, Business Administration,
05/2019 - PRESENT
● GPA: 3.2/4.0, Became fluent in French. Curriculum included accounting, marketing, advisory, and business
orientation. Certifications:Computer Functions and Administration.
