Gabriela

GABRIELA PALENCIA- gabrielapalencia0303@gmail,com 16V Ojeda St. Dayangdang Naga City SKILLS Excellent communication skills and negotiating skills OBJECTIVE To be part of the company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills. EXPERIENCE ACCOUNTING FINANCE & AUDITING ASSISTANT (INTERN) Villa Caceres Hotel 2022 Excellent customer service Assisted in day to day operation Teamwork Cross checking of guest payments Excellent Marketing Responsible for organizing and sorting official receipts for Microsoft Office Suite. effecient record keeping. Decision-making skills Organizational skills Leadership skills. RESEARCH ANALYST AND ARCHIVES (INTERN) Museo Ac-Ac 2021 Conducted and compiled research assigned by the head supervisor. EDUCATION BACHELORS OF SCIENCE IN TOURISM MANAGEMENT Ateneo de Naga University JUNE 2022 Collaborated with other research member in organizing the final research outcome. FRONT DESK & ACCOUNTING ASSISTANT Manresa Hotel 2020 Provided excellent customer service to hotel guest Auditing and analysing financial performance. Managing online and phone reservations SENIOR HIGH SCHOOL ACCOUNTANCY BUSINESS & MANAGEMENT Ateneo de Naga University APRIL 2018 JUNIOR HIGH SCHOOL University of Nueva Caceres APRIL 2016 CUSTOMERS SERVICE REPRESENTATIVE Quantrics Enterprise 2019 Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. References available upon request