Gabriel Sousa de oliveira
+55 --https://www.linkedin.com/in/gabriel-sousa-de-oliveira-/
Professional summary
I.T professional with solid experience in the area, specializing in network security, web development, and
technical support. Possesses advanced skills in server management, computer maintenance, OOP
programming and user support, as well as experience in developing AI models.
Skills
• Web Development – HTML5, CSS, PHP, MySQL, Javascript, ReactJS
• Data Governance and Cataloging
• Python applied to databases (DataFrame Library)
• Java and OOP
• Logical network projects and network infrastructure
• Data-driven decision-making and best practices
• Data Storytelling techniques with Data Visualization (PowerBI, DataStudio, and
Tableau)
• Solid knowledge of structured and unstructured databases, ETL and ELT,
descriptive analysis, prescriptive analysis, and predictive analysis
• Desktop and laptop computer maintenance
Education
Computer Technician - Associate degree - Centro educacional inácio
medeiros
Sistemas de computação – Bachelor's degree - Universidade federal
fluminense
Languages
English – A1 - Fluent
Spanish - A2 - Advanced
Brazillian Portuguese - Native language
Certifications
Google IT Support Certificate - Coursera - 155h
• Backups, LDAP directories
• Windows PowerShell, Linux, Linux file systems
• Cryptography, network security, cybersecurity, network safety
• Network model, Domain Name System (DNS), IPV4 and IPV6
Google Data Analytics - Coursera - 180h
• Data cleaning, data visualization, data analysis
• SQL
• R programming language
• Tableau
• Use of spreadsheets for data analysis
Web development – Danki code – 120h
• Php, ReactJS, JSON, UI/UX design
Power Bi essentials – Bradesco foundation – 40h
Google AI Essentials - Coursera - 9h
Work Experience
Municipal City Hall of Angra dos Reis - 2018/09 – 2020/06 - IT Technician
• Desktop and laptop computer maintenance
• User support
• Customer service
• Organization of routines, documents, and
inventory
Autonomous Water and Sewage Service of Angra dos Reis 2021/05 – 2023/05 - IT Technician
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Desktop and laptop computer maintenance
User support
Internet network management and creation
Website creation and maintenance
Windows Server database management
Scale A.I - 2023/05 – Current job - AI Chatbot Model Developer
• Training AI chatbots by evaluating question-answer pairs to distinguish between effective and
ineffective examples
• Refining AI models in collaborative project environments
• Systematic approach to maintaining or removing response pairs based on established criteria