Gabriel Quiroga

GABRIEL QUIROGA Address: Calle Garcia de Paredes 76 Madrid, Spain 28010 Phone: - E-mail:- Thursday, 21 July 2016 Position: Social Media Community Manager Dear Hiring Manager: Your posting for the Social Media Community Manager indicated requirements that closely match my background and expertise. In line with this, I have enclosed my résumé to provide a summary of my qualifications and background for your review. My foundation of technical expertise stems from a hands-on development and leadership background along with project management and implementation experience. I possess leadership qualities spanning from numerous functional areas that include process improvements, system configuration, requirements, integration and administration of critical business systems. With excellent organizational and communication capabilities, coupled with an outstanding work ethic, and the ability to work effectively in a fast-paced environment, I am positioned to meet your expectations. I would welcome the opportunity to meet with you to discuss my qualifications and candidacy in further detail. Thank you for your time and consideration. Sincerely Gabriel Quiroga Enclosure: Résumé http://www.linkedin.com/in/gabrielquiroga GABRIEL QUIROGA Address: Calle Garcia de Paredes 76 Madrid, Spain 28010 Phone: - E-mail:-SUMMARY OF QUALIFICATIONS Gabe is eager to take on any project. He is always putting forth extra effort and performing additional training whenever possible to expand his computer knowledge and skill sets. Gabe is also very flexible; he has always been willing to work in different capacities while at Arizona State University by doing indepth individual desktop support, one-onone professor training, and helpdesk support for the entire University. Most importantly Gabe is dependable and is a great asset in our large and diverse customer service environment. Gabe provides great customer support, be it by helping students with ASU technology resources, or by assisting the most demanding tenured professor in front of a class of 400 students. I have no doubt that Gabe will be a great asset to any company or organization in his future endeavours. Aaron Baressi Former Supervisor/ASU Competent, dedicated, and results-focused professional, armed with extensive knowledge of technical support principles, processes, and standards. Possess proficiency in troubleshooting computer hardware, software, and peripheral equipment technical issues. Demonstrate outstanding service attitude, flexibility, and capability to work under pressure in a multifunctional working environment. Highly proficient in emerging technologies and methodologies with experience, skills, and creativity in providing immediate and accurate technical support. Bilingual in English and Spanish. Technical skills include: Windows XP, Vista, 7; Mac Os Snow Leopard, Leopard; Linux; Microsoft Outlook; MS Office; MS Project; Microsoft Visual Basic; HTML; CSS; Altiris Deployment; Adobe Photoshop; Adobe Flash; Apple iWork; Quickbooks; Anti-Virus Programs(MS Essentials, Avast, Panda, McAfee, Norton); Malwarebytes; CCleaner; Gmail; Google Applications; Android Phone OS, iPhone OS EDUCATION Bachelor of Science in Kinesiology ARIZONA STATE UNIVERSITY  Tempe, AZ  PROFESSIONAL EXPERIENCE TWOPOINTGO!  Madrid, Spain Managing Partner     2012 - Present Developed user friendly websites for clients that are viewable in multiple platforms. Created SEO strategies for clients to gain more traffic to websites and social media. Proficient and certified in Google products such as AdWords, Webmaster Tools, Google+, Analytics, Display Advertising, and Mobile Advertising Expert in the following social media platforms: Facebook, Twitter, Instagram, Google+, Snapchat, and LinkedIn CHANDLER GILBERT COMMUNITY COLLEGE  Gilbert, AZ IT Helpdesk/Desktop Support     Handle about 20 to 30 calls daily and remotely troubleshoot computer issues for faculty, staff, and classrooms Conduct onsite hardware and software troubleshooting Leverage technical skills in the college-wide Gmail rollout with customer support Monitor IT issues and resolutions using a ticketing system ARIZONA STATE UNIVERSITY  Tempe, AZ IT Helpdesk/Desktop Support     2011 – 2012 2011 – 2012 Conduct onsite hardware and software troubleshooting in classrooms Worked in Technology Studio where students brought laptops for service, troubleshooted problems and fixed them accordingly. Monitored student computer labs and provided support for computers and printers located in the lab. Performed operating software and applications updates to classrooms campus wide. http://www.linkedin.com/in/gabrielquiroga