GABRIEL
NZEWI
CONTACT-Dan Suleiman Street, Utako,
900108 Abuja-Nigeria
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ADEPT AT DRIVING GROWTH AND EFFICIENCY,
EXCEPTIONAL RELATIONSHIP-BUILDING SKILLS.
SPECIALIZING IN HIGH-IMPACT MARKETING STRATEGIES
AND SEAMLESS PROJECT MANAGEMENT, I
CONSISTENTLY EXCEEDED CALL QUOTAS AND PROJECT
MILESTONES, ENHANCING BRAND PRESENCE AND
CUSTOMER SATISFACTION. A PROFESSIONAL WITH
STRONG EXPERIENCE IN CLIENT INTERACTION AND
SCHEDULING, PREPARED FOR THIS ROLE. PROVEN
ABILITY TO BUILD RAPPORT, MANAGE TIME EFFICIENTLY,
AND ADAPT TO CHANGES. DEMONSTRATES RELIABILITY
AND COLLABORATIVE SPIRIT, ENSURING TEAM GOALS
ARE MET. SKILLS INCLUDE EFFECTIVE COMMUNICATION,
ORGANIZATIONAL PROWESS, AND FOCUS ON ACHIEVING
TANGIBLE RESULTS. EXPERIENCED WITH COORDINATING
SCHEDULES AND MANAGING CLIENT COMMUNICATIONS.
UTILIZES STRONG INTERPERSONAL SKILLS TO ENSURE
CLIENT SATISFACTION AND APPOINTMENT ACCURACY.
KNOWLEDGE OF OPTIMIZING SCHEDULING EFFICIENCY
TO SUPPORT TEAM GOALS AND ENHANCE OVERALL
PRODUCTIVITY. DEDICATED TO OFFERING EXCEPTIONAL
ASSISTANCE TO TEAM MEMBERS AND CLIENTS. SKILLED
AT COORDINATING APPOINTMENTS, ORGANIZING MAIL,
AND COLLECTING MESSAGES TO FACILITATE OFFICE
COMMUNICATION. POSITIVE AND UPBEAT WITH STRONG
RELATIONSHIP-BUILDING ABILITIES.
SKILLS
WORK HISTORY
•
COLD-CALLING
APPOINTMENT SETTER | MARKETING MANAGER
•
CUSTOMER RAPPORT
DM LUSTROUS CARS LIMITED | ABUJA, FCT,
JUN 2018 - CURRENT
•
SCHEDULING APPOINTMENTS
•
FLUENT IN ENGLISH
•
MARKETING EXPERTISE
•
FOLLOW-UP SKILLS
•
RELATIONSHIP-SELLING SKILLS
•
GENERATING LEADS
•
CUSTOMER CONFLICT RESOLUTION
•
MULTITASKING
•
TIME MANAGEMENT
•
EXCELLENT WRITTEN AND VERBAL
COMMUNICATION
NIGERIA
• Set appointments with salespeople and potential customers.
• Provided potential customers with information about upcoming promotions
and events to acquire interest in scheduling appointment.
• Prioritized tasks efficiently to ensure all daily call quotas were met or
exceeded without compromising quality of service.
• Answered phone calls and answered questions from potential customers.
• Scheduled follow up calls with potential customers to gain interest in
scheduling appointments.
• Received in-bound calls and initiated out-bound daily calls to introduce
customers to products and services offered.
• Utilized CRM system to track and manage leads, keeping appointments
organized.
• Maintained a high level of knowledge about company products and services,
enabling effective communication with potential clients during cold calls.
PROJECT MANAGER
FIRST PRICELESS INTEGRATED INVESTMENT
LIMITED | LAGOS, NIGERIA
EDUCATION
SEP 2005
BENG
MECHANICAL | PRODUCTION
ENGINEERING | NNAMDI
AZIKIWE UNIVERSITY
(N.A.U.) | AWKA, ANAMBRA,
NIGERIA
SEP 2011 - MAY 2018
• Successfully managed multiple projects simultaneously by prioritizing tasks
according to urgency, resource availability, and alignment with
organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced
collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones,
and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client
concerns and meeting or exceeding expectations throughout the
engagement process.
• Monitored progress against established goals, adjusting schedules and
resources as needed to keep projects on track.
MARKETING MANAGER
WISDOM DEVELOPMENT COMPANY
LIMITED | LAGOS, NIGERIA
JAN 2006 - AUG 2011
• Managed social media accounts for optimal audience engagement and
increased online presence.
• Developed and implemented marketing strategies to use for launches,
rebranding campaigns and promotions.
• Collaborated with cross-functional teams to ensure consistent branding
across all company touchpoints and communications channels.
• Increased brand awareness by developing and implementing strategic
marketing campaigns.
• Boosted brand awareness and generated leads while managing internal and
external marketing campaigns and programs.
• Mentored junior team members, providing guidance and support to foster
professional growth and skill development within the marketing department.
• Managed budgets, allocating funds strategically towards high-impact
initiatives that supported overall business goals.
• Negotiated partnerships with key influencers, maximizing brand exposure in
target markets.