Gabriel Jalba

GABRIEL NICOLAE JALBA Phone: - Email: - Address: Avenida Andalucia, Huelva, (RO) PROFESSIONAL SUMMARY Experienced Customer Support Manager and Agent with vast experience in public relations. Results oriented with a proven track record of improving overall operations within a company or department. Bringing forth excellent leadership skills and a self starter attitude and work ethic. EMPLOYMENT HISTORY Dec. 2019 – Present Remote Customer Support Manager, Funplus Keeping a record of customer interaction and details of actions taken. Feb. 2019 – Dec. 2019 Remote Customer Support Agent, Funplus Nov. 2018 – Jan. 2019 Dublin Brand Sales Assistant, Electric Ireland Delivering a comprehensive service to enquiring customers. Adapted sales techniques to specific clients and promoted products based on individualized client needs. Nov. 2017 – Nov. 2018 Dublin Flight Attendant, Ryanair Sep. 2016 – Nov. 2017 Huelva Sales Assistant, La Arboleda Followed company regulations and rules to promote a safe environment for travelers. Opened new merchandise and stocked sales floor racks and shelves. EDUCATION Present ADE: Business Management Facultad de Ciencias Empresariales y Turismo - Huelva Jun. 2014 High School Diploma La Arboleda - Huelva LANGUAGES Spanish Native speaker Romanian Native speaker English Fluent Italian Conversational SKILLS Administrative skills Experienced Leadership Skills Experienced Verbal and Written Communication Skills Expert Teamwork Expert Microsoft Software Expert Computer Skills Expert