Dedicated and results-oriented IT Specialist/Microsoft 365 Administrator with a proven track record of providing exceptional technical assistance and resolving complex issues. Possesses strong analytical skills and a deep understanding of various operating systems, network infrastructure, Office 365, and Azure Active Directory to mention but few. Demonstrates excellent problem-solving abilities and thrives in high-pressure environments. Committed to delivering outstanding customer service and maintaining optimal system performance. Adept at collaborating with cross-functional teams to achieve organizational goals. Seeking to leverage expertise and experience to contribute to the success of a dynamic organization.